
Dynamic Customer Relationship Manager with proven expertise at Office Stag Solutions Pvt Ltd in enhancing data accuracy and streamlining order fulfillment. Adept at leveraging CRM tools and strong communication skills to resolve conflicts and drive customer satisfaction. Recognized for improving operational efficiency and fostering collaboration across teams.
Updated sales orders in Zoho Inventory by confirming details with customers.
Managed and maintained customer data in internal systems for accuracy.
Processed and uploaded sales orders on Zoho Inventory, ensuring timely execution.
Coordinated resolution of order, invoice, or delivery issues with customers.
Generated and sent invoices to customers, following up for prompt payments.
Uploaded invoices to Ariba, Oracle, and Google Forms for compliance.
Operated VMI machine for radial tire production while adhering to safety protocols.