Priya Banerjee
Management consultant
Bangalore
Summary
Certified PROSCI Change Practitioner with 8 years of experience in Change Management, Digital Transformation, Program Management, and Customer Experience. Specializes in designing and implementing change initiatives aligned with business priorities and engagement imperatives. Skilled in driving impactful organization transformation initiatives, global platform implementations, and ERP systems. Expertise includes change management strategy, stakeholder engagement, risk mitigation, and program tracking with a strong focus on continuous improvement. Proficient in managing the people aspects of transformation, driving adoption and training across geographies to deliver impactful results.
Overview
9
9
years of professional experience
2020
2020
years of post-secondary education
2
2
Certifications
Work History
SENIOR CONSULTANT, TALENT & ORGANISATION
Accenture Strategy and Consulting
04.2024 - Current
- Led communication and engagement efforts for over 7500+ employees in a large-scale SAP S/4HANA transformation for a major British oil and gas company, driving awareness and adoption by successfully managing system and process changes across key workstreams at 10 regional sites.
- Conducted multiple cycles of Change Readiness Surveys and Post Go-Live Surveys to measure user preparedness pre & post business go-live
- Implemented gamification elements into the adoption strategy to promote new ways of working and delivered data-driven insights to leadership on the effectiveness of change interventions.
- Change Lead for SAP transformation for leading North American Chemical client in designing end to end change management activities for 5000+ end users with a journey from change planning, Change impact assessment, Stakeholder Analysis, Engagement Plan, Communication design and delivery, and managing readiness prior go-live.
- Devised a high level plan and rolled out innovative communication collaterals through various channels to build organization wide awareness and understanding. Also facilitated stakeholder engagements connects, designed change champion activation plans for smoother transition to future operating model.
- Spearheaded change readiness discussions with client stakeholders across user groups to drive a successful roll-out.
SENIOR CONSULTANT, PEOPLE ADVISORY SERVICES
Ernst and Young
02.2023 - 04.2024
- Worked as a Senior Change Management consultant and led transformation activities during end-to-end Oracle Fusion implementation for renowned Middle Eastern oil, gas, and energy client based at Abu Dhabi.
- Conducted stakeholder analysis & mapping, diagnosed communication needs & preferences, developed high level communication and engagement strategy, co-create communication content & collaterals and track communication execution and effectiveness.
- Facilitated change impact assessments across program workstreams, created a readiness checklist to assess and track business readiness before go-live.
- Diagnosed change adoption, track metrics indicating change adoption and success achievement by activating change champions program to accelerate sustainability.
- Analyzed learning needs and skill gaps across various stakeholder groups within different IT functions, developed a detailed learning plan, curated content for learning material and measured training effectiveness.
CHANGE CONSULTANT - CLIENT SERVICING CONTRACTOR
Infosys Consulting
03.2022 - 02.2023
- Developed Change Management Plans for the organization's strategic initiatives: Change impact analysis, resistance management, building change network, managed coaching and training plan for 150+ customer success managers globally.
- Conducted general analysis of the organization's capability to assimilate changes, identified adoption gaps, created plans to address these gaps in collaboration with project managers, process engineers, and global consulting delivery team and designed Communication Collaterals for successful change implementation and adoption (Posters, Flyers, Emailers, FAQs and QRGs).
GLOBAL PROGRAM MANAGER/CHANGE MANAGER
Autodesk
03.2020 - 03.2022
- Change Management Lead for ERP Agnostic Implementation in an American Multinational manufacturer of confectionary, pet food and other food products to improve market traceability with enhanced capabilities to track and hold products across the global business.
- Conducted end to end OCM activities along with designing user adoption metrics to track reinforcement curve.
INTERNATIONAL MARKETING ASSOCIATE
Johnson & Johnson Pvt Ltd
10.2016 - 04.2018
- Responsible for creating and implementing the APAC market strategy for a $200M Infection prevention business unit.
- Key initiatives include marketing and business planning (brand campaigns, customer events, market research/ competitive assessment, sales trainings etc.) for alignment and successful execution of marketing tactics and new product introductions.
- Responsible to perform effective prospects, coverage and account identification to drive sales and increase the customer base for company's consumables.
- Providing training, presentations, and demonstrations to the clients in order to drive company's products efficiently.
- Supporting and helping to facilitate the execution of APAC regional training workshops and trade shows within the local area with aligning the company's regional headquarters.
Education
MBA - Business Intelligence & Analytics
Great Lakes Institute of Management
Bachelor of Industrial Pharmaceutics & Drug Design - undefined
M.S Ramaiah University
Skills
- Strategic consulting
- Agile Project Management
- End-to-end Change Management
- Program Management
- Human centered Change
- Change communications and Engagement
- Behavioral and Culture change
- Training Strategy
- Organization development
- Stakeholder Analysis and Engagement
- Change Readiness
- Adoption strategy and Measurement
Certification
PROSCI Certified
Timeline
SENIOR CONSULTANT, TALENT & ORGANISATION
Accenture Strategy and Consulting
04.2024 - Current
SENIOR CONSULTANT, PEOPLE ADVISORY SERVICES
Ernst and Young
02.2023 - 04.2024
CHANGE CONSULTANT - CLIENT SERVICING CONTRACTOR
Infosys Consulting
03.2022 - 02.2023
GLOBAL PROGRAM MANAGER/CHANGE MANAGER
Autodesk
03.2020 - 03.2022
INTERNATIONAL MARKETING ASSOCIATE
Johnson & Johnson Pvt Ltd
10.2016 - 04.2018
Bachelor of Industrial Pharmaceutics & Drug Design - undefined
M.S Ramaiah University
MBA - Business Intelligence & Analytics
Great Lakes Institute of Management
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