Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Open To Work

Priya J

Bengaluru

Summary

Dynamic professional with extensive experience in coordinating cross-functional teams and implementing process improvements. Known for adaptability and mentoring, fostering a collaborative environment that drives operational success .Curious and driven to succeed in challenging environments while advancing organizational and personal growth

Operations professional , with over all work experience of 10 Years, across multiple processes, including Accounts Payable (Fixed Assets),Vendor Setup and Sourcing and Procurement Operations(POS) . Managing Operations with experience in BAU , shared mailbox , delegating task , performing reporting, auditing , cross‑training , New‑hire training , UAT (testing) , and Cloud/ AOD migrations to (ERP) , Proposed , Implemented and Executed process enhancements that saves 20 hours per month .

Overview

10
10
years of professional experience

Work History

Business & Ops Specialist

JP Morgan Chase
2015.10 - Current

Worked in Accounts Payable , Fixed Assets ( 4 Years )

  • Managed the critical activities of the project
  • Generated and prepared reconciliation, gain/loss, closed site notifications, 23A regulatory, tax-only activity, MIS, PIP aging, dashboards, proceeds, and flash page reports across daily, weekly, monthly, and quarterly cycles.
  • Skilled at working independently and in teams; consistently completing stakeholder requests on time, meeting TAT.
  • Worked on SAP , concur , ( ERP ) cloud Application and Ariba .
  • Supported QC process (Auditing i.e. Random , Diagnostic Internal and external audit)
  • Prepared clear, high‑quality business requirement documentation (DOP)
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Direct interaction and coordination with the stakeholders for critical activities
  • Supported Global Supplier Setup team with vendor onboarding ( 3 Years ) , validated confidential banking records ( sent invites to US vendors proxy setups for other regions, manual proxy setups for other regions) Excellent communication skills, both verbal and written through regular interactions with Clients , stakeholders , LOB and Vendors .
  • Sourcing & Procurement ( Purchase order service 3.5 years ) Global supplier setup experience paved the way to move into the procurement team . Approving of PRs, reviewing, assigning request and emails, training and performing weekly reporting activities like Ordering report and handling calls with stake holders, testing calls and Ideas provided.
  • Streamlined operational workflows to enhance efficiency and reduce processing time. Developed training materials to support new team members and Mentored .
  • Collaborated across cross-functional departments , like vendor setup , invoice and payments , Tax team and tech team to identify opportunities for process improvements and increased efficiency.
  • Provided customer satisfaction addressing client concerns in a timely and professional manner.
  • Coordinated project timelines and deliverables, ensuring alignment with organizational goals.
  • Was on top in delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
  • Successfully managed multiple projects . Utilized advanced analytical skills in order to resolve complex operational issues effectively.
  • Continuously sought opportunities for professional development in order to remain knowledgeable .
  • Established key partnerships both internally and externally that contributed significantly toward achieving organizational objectives.
  • Increased efficiency by automating routine tasks with solutions.
  • Initiated and participated in sustainability program, reducing company's environmental impact , going ECO friendly and promoting such product if available on internal system .

Received Best Team Awards in Fixed Assets team for 3 years and in Proc opes team

Education

B.com - Accounting And Finance

Kristu Jayanti College
Bengaluru, India
2015-06

Skills

  • Continuous learning ( cross functions )
  • Operational efficiency
  • Effective communication
  • Presentation Skills
  • Ideas development and execution
  • Problem-solving
  • Adaptability and Flexible
  • Mentoring New Joiners
  • Multi tasking
  • Team Handling
  • Collaborative team player and self-driven individual contributor
  • Thrives in cross-functional collaboration, working seamlessly with multiple teams
  • Customer-first service with calm, professional, and friendly support
  • Professionalism

Languages

English
Advanced (C1)
Tamil
Intermediate (B1)
Hindi
Intermediate (B1)
kannada
Intermediate (B1)

Timeline

Business & Ops Specialist

JP Morgan Chase
2015.10 - Current

B.com - Accounting And Finance

Kristu Jayanti College
Priya J