Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Personal Details :
Timeline
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Priya Manjunath

Bangalore

Summary

Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.

Overview

8
8
years of professional experience

Work History

Team Lead - Sales

Rupifi Technologies Pvt Ltd
Bangalore
07.2021 - 05.2024
  • Strategic Planning and Goal Setting - Develop sales strategies by creating and implementing effective sales strategies to achieve revenue targets and growth objectives.
  • Set sales targets: Define clear, achievable sales targets for the team and individual members.
  • Team Management and Leadership - Lead, Motivate, and manage the sales team to ensure high performance and morale.
  • Product Expertise - Ensure in-depth knowledge of the company's financial products and services to effectively train the team and meet customer needs.
  • Continuous Learning - Stay updated with the latest sales techniques, tools, and best practices to continually improve leadership effectiveness and sales performance.
  • Handling chats, mails, and preparing and presenting regular sales reports, including performance metrics, forecasts, and insights to senior management.
  • Client engagement, Problem resolution, feedback utilization.

Assistant Manager - Sales

Qbera Loans(Ant Creditex technologies Pvt ltd)
Bangalore
11.2017 - 03.2020
  • Operational Support - Daily Operations, Task Delegation, Problem Solving.
  • Team Management - Training and Development, Performance Reviews.
  • Customer Service - Client Interaction, Documentation.
  • Project Management - Reporting. Support the management of products, ensuring they are completed on time and help the customer throughout the end-to-end process.
  • Communication and collaboration, Personal Development.

Customer Service Representative

Just Dial Limited
Bangalore
12.2015 - 07.2017
  • Implemented innovative methods for streamlining the customer service process.
  • Provided accurate information about products and services to customers.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Answered customer inquiries via phone, email, and chat.

Education

B.com - B.com - Commerce

Bhagawan Buddha First Grade College
Bangalore
04-2012

Associate of Applied Science - Commerce

Vishwa Chetan PU College
Bangalore
04-2009

High School Diploma -

New Pioneers English High School
Bangalore
03-2007

Skills

  • Performance monitoring
  • Stakeholder Management
  • Key Performance Indicators
  • Complaint resolution
  • Performance Improvement
  • Talent Acquisition

Accomplishments

  • 2019 - 2020 Won The Employee of the Quarter for the months of Jan, Feb, Mar in Qbera Loans.

Languages

Kannada
First Language
English
Advanced (C1)
C1
Telugu
Upper Intermediate (B2)
B2
Tamil
Upper Intermediate (B2)
B2
Hindi
Elementary (A2)
A2

Personal Details :

  • Name : Priya P
  • Husband Name : Manjunath C
  • DOB: 07/07/1991
  • Address: No 40, 8th Cross, Prasanna layout, near mutthot finserve, maruthinagar, herohalli cross

                             Sunkadakatte, Bangalore - 560091.

  • Phone number: 9035570451 / 6363794167

Timeline

Team Lead - Sales

Rupifi Technologies Pvt Ltd
07.2021 - 05.2024

Assistant Manager - Sales

Qbera Loans(Ant Creditex technologies Pvt ltd)
11.2017 - 03.2020

Customer Service Representative

Just Dial Limited
12.2015 - 07.2017

B.com - B.com - Commerce

Bhagawan Buddha First Grade College

Associate of Applied Science - Commerce

Vishwa Chetan PU College

High School Diploma -

New Pioneers English High School

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Priya Manjunath