Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Priya Patel

Mumbai

Summary

Dynamic Key Account Sales Manager with a proven track record at Shape of Water, excelling in account management and customer relationship management. Recognized for enhancing sales strategies and driving client satisfaction through effective communication and data analysis. Successfully resolved key account issues, ensuring timely product delivery and fostering long-term partnerships.

Overview

5
5
years of professional experience

Work History

Key Account Sales Manager

Shape of Water
Mum
12.2023 - Current
  • Managed account portfolios, keeping detailed records of account activities, transactions, and progress.
  • Coordinated with the customer service and support teams to address and resolve key account issues promptly.
  • Directed and coordinated products, services and sales activities.
  • Coordinated with logistics and supply chain teams to ensure timely and accurate product delivery to key accounts.
  • Followed up with clients to gauge product success and promote satisfaction.
  • Coordinated with third party vendors such as suppliers or distributors when needed.
  • Recognized by management for providing exceptional customer service.

Key Account Sales Manager

I-FOC Bath Solution
Mumbai
05.2023 - 11.2023
  • Addressed client questions and resolved complaints related to products, services and accounts.
  • Coordinated with third party vendors such as suppliers or distributors when needed.
  • Used change methodologies to increase sales and led projects for increased productivity.
  • Communicated with retailers to provide information on promotions and sales.

Key Account Sales Manager

Milagro Universe Pvt Ltd
Mumbai
07.2022 - 03.2023
  • Managed account portfolios, keeping detailed records of account activities, transactions, and progress.
  • Coordinated with the customer service and support teams to address and resolve key account issues promptly.
  • Resolved customer complaints regarding sales and service.
  • Ensured customer orders were fulfilled according to agreed upon timelines and quality standards.
  • Managed all aspects of the ordering process from order entry to shipment tracking for assigned accounts.
  • Resolved customer complaints efficiently and effectively in a timely manner.
  • Developed customized presentations and proposals to meet the specific needs of key accounts.

Accountant

Real Ceramic
Mumbai
05.2020 - 06.2022
  • Managed accounts payable and receivable, improving cash flow management.
  • Reviewed invoices for accuracy and completeness prior to payment processing.
  • Prepared monthly closing entries for multiple companies' books of records.
  • Delivered superior level of customer service to small business clients.

Education

Post Graduation - Masters in Management

Prahladrai Dalmia Lions College of Commerce
Mumbai
06-2023

Graduation - Bachelors in Investment Management

Prahladrai Dalmia Lions College of Commerce
Mumbai
05-2019

HSC

Maharashtra State Board
Mumbai
02-2016

SSC

J J Academy High School
Mumbai
03-2014

Masters in Sales & Marketing

D Y Patil University
Mumbai

Skills

  • Account management
  • Sales strategy
  • Customer relationship management
  • Data analysis
  • Market research
  • Sales forecasting

Languages

Gujarati
First Language
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
Marathi
Intermediate (B1)
B1

Timeline

Key Account Sales Manager

Shape of Water
12.2023 - Current

Key Account Sales Manager

I-FOC Bath Solution
05.2023 - 11.2023

Key Account Sales Manager

Milagro Universe Pvt Ltd
07.2022 - 03.2023

Accountant

Real Ceramic
05.2020 - 06.2022

Post Graduation - Masters in Management

Prahladrai Dalmia Lions College of Commerce

Graduation - Bachelors in Investment Management

Prahladrai Dalmia Lions College of Commerce

HSC

Maharashtra State Board

SSC

J J Academy High School

Masters in Sales & Marketing

D Y Patil University

Similar Profiles

CREATE PROFILE
Priya Patel