Priya Pathak
New Delhi
Summary
Dynamic Business Development Manager with a proven track record in driving revenue growth and client satisfaction. Expertise in strategic planning and team collaboration, contributing to enhanced business performance.
Overview
2
2
years of post-secondary education
7
7
years of professional experience
Work History
BUSINESS DEVELOPMENT MANAGER
Seraphic Business Services LLP
Noida
01.2024 - Current
- Collaborate with a USA-based logistics company to support business development, client service, and commercial objectives.
- Build and maintain strategic client relationships to support acquisition and retention efforts.
- Work with customer target rates and quotations to support business acquisition and revenue growth.
- Conduct market research to identify new business opportunities and monitor industry trends.
- Collaborate with cross-functional teams to align business development strategies and execution.
- Provide constructive feedback, coaching, and knowledge sharing to strengthen team capabilities.
TEAM LEADER
S&S Brokerage Inc.
Gurgaon
07.2023 - 12.2023
- Led and delegated work across the sales team to achieve productivity and utilization targets.
- Supported team performance through coaching, feedback, training, and workflow management.
- Coordinated client communications and maintained professional customer relationships.
- Worked with management on long-term commercial plans and business development activities.
TEAM LEADER
S&S Brokerage Inc.
Gurgaon
05.2022 - 06.2023
- Led daily dispatch operations and coordinated workflow to support timely shipment execution.
- Supported business development by assisting with business deals and sales revenue objectives.
- Conducted team meetings, mentored junior employees, and facilitated skill-development sessions.
- Coordinated operational activities while maintaining effective communication with clients and internal teams.
DISPATCH ASSOCIATE
S&S Brokerage Inc.
Gurgaon
12.2020 - 04.2022
- Managed logistics coordination for ocean, air, rail, and OTR freight for USA-based operations.
- Coordinated with carriers and tracked shipments to support safe and efficient movement of goods.
- Collaborated with sales teams on quotations and target rates, supporting new business acquisition.
- Coordinated drivers, warehouse staff, and internal teams to support timely deliveries.
- Used tracking systems to monitor shipment status, updates, and operational progress.
PROCESS ASSOCIATE
Genpact India Private limited
Noida
06.2020 - 11.2020
- Handled B2B accounts for USA-based clients, including medical accounts and collections support.
- Coordinated with AP teams and senior stakeholders to resolve payment-related concerns.
- Managed client calls, meetings, and email communication while maintaining service quality.
PROCESS ASSOCIATE
Genpact India Private limited
Noida
06.2019 - 04.2020
- Provided technical support and account management for USA-based Nissan Automobile clients.
- Handled customer inquiries and outbound collection calls while following client requirements.
- Maintained customer service quality and accurate account-related communication.
Education
MBA - Operations & Supply Chain Management, Strategy & Leadership
Indian Institute of Technology, Patna
Patna, Bihar 07.2024 - 01.2026
Bachelor of Technology - Mechanical Engineering
Institute of Engineering & Technology, Ayodhya
Ayodhya, Uttar PradeshIntermediate Certificate -
S R C S Sikshan Sansthan - Ayodhya
AyodhyaHigh School Diploma -
Govt Girls Sr. Sec School No. 2
New Delhi, IndiaSkills
- Business Development
- Relationship Management
- Sales Presentations
- Team Collaboration
- Consulting
- Analytical
- Client Management
- Market Research
- Industry Practice Awareness
- Strategic Planning
- Leadership
- Thought Leadership
- Knowledge Sharing
- Project Coordination
- Team Delegation
- Sales Strategy
- Lead Generation
- Client Acquisition
- Negotiation Skills
- Market Analysis
- Relationship Building
- CRM Tools
- Contract Negotiation
- Pipeline Management
- Stakeholder Engagement
Accomplishments
- Best services and support, S&S Brokerage Inc, 01/01/21, year
- Best services and support, S&S Brokerage Inc, 01/01/22, year
- Star Performer, S&S Brokerage, Inc, 01/01/23, year
- Pinnacle Performer, Seraphic Business Services LLP, 01/01/25, year
Websites And Social Links
LinkedIn, https://www.linkedin.com/in/priya-pathak-869113171
Languages
- English
- Hindi
Personal Information
LinkedIn, https://www.linkedin.com/in/priya-pathak-869113171
Job Title
LinkedIn, https://www.linkedin.com/in/priya-pathak-869113171
Timeline
MBA - Operations & Supply Chain Management, Strategy & Leadership
Indian Institute of Technology, Patna
07.2024 - 01.2026
BUSINESS DEVELOPMENT MANAGER
Seraphic Business Services LLP
01.2024 - Current
TEAM LEADER
S&S Brokerage Inc.
07.2023 - 12.2023
TEAM LEADER
S&S Brokerage Inc.
05.2022 - 06.2023
DISPATCH ASSOCIATE
S&S Brokerage Inc.
12.2020 - 04.2022
PROCESS ASSOCIATE
Genpact India Private limited
06.2020 - 11.2020
PROCESS ASSOCIATE
Genpact India Private limited
06.2019 - 04.2020
Bachelor of Technology - Mechanical Engineering
Institute of Engineering & Technology, Ayodhya
Intermediate Certificate -
S R C S Sikshan Sansthan - Ayodhya
High School Diploma -
Govt Girls Sr. Sec School No. 2