

Business Analyst cum QA Lead with 7 years of experience in Banking and Life Insurance domains. Strong expertise in requirement elicitation, BRD/FSD preparation, stakeholder coordination, process mapping, and UAT management. Proven ability to bridge the gap between business users and technical teams while ensuring high-quality product delivery. Experienced in Agile (Scrum) and Waterfall methodologies with solid understanding of banking workflows, digital banking systems, and regulatory compliance.
Client: Bank of India | OCT 2023 – Present
Client: Philam Life Insurance
Client HDFC Life
Client : Cengage
Requirement Gathering & Stakeholder Interviews
BRD / FRD / FSD Documentation
User Stories & Acceptance Criteria
Process Mapping (AS-IS / TO-BE)
Gap & Impact Analysis
UAT Planning & Coordination
Client Communication & Presentation
Leading UAT sessions and ensuring business approval before go-live
Certified Scrum Master(CSM)