Sage CRM Software
Priya Renjith
Administrative & Sales Coordinator
Navi Mumbai
Summary
Extensive experience as Administrative coordinator/ Sales coordinator, with a total of 12.8 years’ experience delivering administrative role. Hardworking and reliable, quick learner and organized in nature. Proficient to achieve time lines. Well-versed with IT support, administrative activities, customer service and sales marketing in a multinational organization
Overview
13
13
years of professional experience
24
24
years of post-secondary education
1
1
Certification
4
4
Languages
Work History
Administration & Sales & AMC Coordinator
Voxtron Middle East
Dubai
03.2010 - 07.2019
- Preparation and follow-ups of Quotations and AMC’s for Clients
- Composed inter-office correspondence providing product and service information to Customers and Presales Team
- Generating Invoice and follow up of the payments
- Collaborating and coordinating with various customers, vendors and suppliers.
- Maintained status reports and Database using Sage CRM
- Identifying and evaluating fresh sales leads through Market research. Processing and Maintaining data base of clients
- Maintaining the Stock sheet
- Processing and Maintaining data base of clients for reference, reporting and analysis using Sage CRM.
- Building customer relations through regular post sales exercises and activities through monitored office calendars to maximize productivity.
- Building customer relations through regular post sales exercises and activities through monitored office calendars to maximize productivity.
Office Administration & IT Helpdesk/ERP Solution
TIME MACHINE GROUP OF COMPANIES
Dubai
07.2004 - 02.2006
- Meeting solutions for all IT related requirements for our clients.
- Creation and Formatting reports using Crystal reports with specification provided by clients
- Maintaining data base of clients using Oracle Database.
- Processing and Maintaining the Billing data of clients.
- Identifying and maintaining such requirements towards Petty cash, Transport, Couriers, etc.
- Supporting sales team with day to day administration functions
- Identifying and implementing new office procedures in line with head office
- Training new colleagues on products, systems and procedures of the company.
Customer Service Executive
Digiphoto Studio
Dubai
06.2002 - 02.2004
- Providing customer support and solutions on all product and sales information.
- Receiving and processing of all customers orders
- Designing art work for Digiphoto promotions and Catering to Al-Maraya Advertising
- Maintaining inventory controls and Customer Invoice
- Handling and resolving customer complaints at its earliest.
- Monitoring current market prices to support the interests of the business.
- Preparing sales reports
Education
Bachelor of Computer Science - Computer Science And Programming
University of Pune
India 08.1998 - 06.2022
Diploma -
Microsoft Certified Professional (MCP)
United Arab Emirates 12.2003 - 05.2004
Personality Development Course (Diploma) -
Indo American Society
Mumbai, India 10.2001 - 10.2001
Skills
Administration and Operations management
Strong Organizational , Prioritization and Time management skills
Reliable, Quick learner and very organized
High technical and Analytic skills
Verbal and written communication
Software
Crystal Reports
Oracle Enterprise Solution
Certification
Certified ScrumMaster 2022
Interests
Sports, Travel, Dance & Drama
Accomplishments
- Participated in Middle East Contact Center Exhibition 2010(May)
- Part of the Organizing Team for the Voxtron Event held at Raffles Dubai (16 March 2011)
- Participated in GITEX 2004Oct
- ERP solution trained.
- Performance based regular increments
- Meeting time frames.
Timeline
Administration & Sales & AMC Coordinator
Voxtron Middle East
03.2010 - 07.2019
Office Administration & IT Helpdesk/ERP Solution
TIME MACHINE GROUP OF COMPANIES
07.2004 - 02.2006
Diploma -
Microsoft Certified Professional (MCP)
12.2003 - 05.2004
Customer Service Executive
Digiphoto Studio
06.2002 - 02.2004
Personality Development Course (Diploma) -
Indo American Society
10.2001 - 10.2001
Bachelor of Computer Science - Computer Science And Programming
University of Pune
08.1998 - 06.2022