Sage CRM Software
Priya Renjith
Administrative & Sales Coordinator
Navi Mumbai
Summary
Extensive experience as Administrative coordinator/ Sales coordinator, with a total of 12.8 years’ experience delivering administrative role. Hardworking and reliable, quick learner and organized in nature. Proficient to achieve time lines. Well-versed with IT support, administrative activities, customer service and sales marketing in a multinational organization
Overview
13
13
years of professional experience
24
24
years of post-secondary education
1
1
Certification
4
4
Languages
Work History
Administration & Sales & AMC Coordinator
Voxtron Middle East
Dubai
03.2010 - 07.2019
- Preparation and follow-ups of Quotations and AMC’s for Clients
- Composed inter-office correspondence providing product and service information to Customers and Presales Team
- Generating Invoice and follow up of the payments
- Collaborating and coordinating with various customers, vendors and suppliers.
- Maintained status reports and Database using Sage CRM
- Identifying and evaluating fresh sales leads through Market research. Processing and Maintaining data base of clients
- Maintaining the Stock sheet
- Processing and Maintaining data base of clients for reference, reporting and analysis using Sage CRM.
- Building customer relations through regular post sales exercises and activities through monitored office calendars to maximize productivity.
- Building customer relations through regular post sales exercises and activities through monitored office calendars to maximize productivity.
Office Administration & IT Helpdesk/ERP Solution
TIME MACHINE GROUP OF COMPANIES
Dubai
07.2004 - 02.2006
- Meeting solutions for all IT related requirements for our clients.
- Creation and Formatting reports using Crystal reports with specification provided by clients
- Maintaining data base of clients using Oracle Database.
- Processing and Maintaining the Billing data of clients.
- Identifying and maintaining such requirements towards Petty cash, Transport, Couriers, etc.
- Supporting sales team with day to day administration functions
- Identifying and implementing new office procedures in line with head office
- Training new colleagues on products, systems and procedures of the company.
Customer Service Executive
Digiphoto Studio
Dubai
06.2002 - 02.2004
- Providing customer support and solutions on all product and sales information.
- Receiving and processing of all customers orders
- Designing art work for Digiphoto promotions and Catering to Al-Maraya Advertising
- Maintaining inventory controls and Customer Invoice
- Handling and resolving customer complaints at its earliest.
- Monitoring current market prices to support the interests of the business.
- Preparing sales reports
Education
Bachelor of Computer Science - Computer Science And Programming
University of Pune
India 08.1998 - 06.2022
Diploma -
Microsoft Certified Professional (MCP)
United Arab Emirates 12.2003 - 05.2004
Personality Development Course (Diploma) -
Indo American Society
Mumbai, India 10.2001 - 10.2001
Skills
Administration and Operations management
undefinedSoftware
Crystal Reports
Oracle Enterprise Solution
Certification
Certified ScrumMaster 2022
Interests
Sports, Travel, Dance & Drama
Accomplishments
- Participated in Middle East Contact Center Exhibition 2010(May)
- Part of the Organizing Team for the Voxtron Event held at Raffles Dubai (16 March 2011)
- Participated in GITEX 2004Oct
- ERP solution trained.
- Performance based regular increments
- Meeting time frames.
Timeline
Administration & Sales & AMC Coordinator
Voxtron Middle East
03.2010 - 07.2019
Office Administration & IT Helpdesk/ERP Solution
TIME MACHINE GROUP OF COMPANIES
07.2004 - 02.2006
Diploma -
Microsoft Certified Professional (MCP)
12.2003 - 05.2004
Customer Service Executive
Digiphoto Studio
06.2002 - 02.2004
Personality Development Course (Diploma) -
Indo American Society
10.2001 - 10.2001
Bachelor of Computer Science - Computer Science And Programming
University of Pune
08.1998 - 06.2022
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