Priya Sambandhan
Chennai
Summary
Looking forward to lead large testing programs in fast-paced environment with evolving technologies where I can leverage the skills and expertise gained over years to achieve Organization objectives and career growth.
Having 21+ years’ experience of “Up through the ranks” IT experience with 6.5 years in Learning and Development department and 15 years in Quality Assurance through various roles across Testing lifecycle. 9 years rich experience in Project /Test Management activities like Learning Program Management, Software Testing Project plan, Estimation, Resource Utilization, SOW preparation – FP/T&M, Stakeholder Management, Team Management and Process Management activities. Effective Workforce Management with passion for people management, having mentored 30-member team. Client interfacing experience at onsite – project assignment at Belfast, Northern Ireland Knowledge of Test Automation using UFT and Selenium with TestNG framework & Page Object Model design pattern Work Experience in Test Management and Defect Management tools- ALM, JIRA & Version one. Domain knowledge in Healthcare, Banking, Insurance and Telecom areas Well acquainted with the Agile testing concepts. Work experience in Scrum & Kanban & SAFe Agile Methodologies
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior Learning Consultant
Cognizant Technologies Solutions
Chennai
04.2019 - Current
- As a Senior Learning Consultant within Cognizant Learning and Development function, I lead strategic learning initiatives aligned with organizational and business unit goals. With prior experience supporting the Healthcare and QEA service lines, I currently drive capability development for the CIS (Cloud Infrastructure Services) Academy.
- Collaborate with senior business leaders to identify and analyze learning needs based on business priorities and target audience requirements.
- Categorize learning requirements based on their potential business impact, like Skilling for deployment/ Role readiness etc.
- Working with competency leaders/ subject matter experts to map the internal/external solutions to the learning requirements.
- Design and implement customized learning programs tailored to specific audience segments, ensuring alignment with business objectives.
- Govern end-to-end program execution, working with internal L&D teams to track and report the training progress to the audience and leadership at planned intervals.
- Manage program closure activities, including the analysis and reporting of learning metrics to demonstrate business impact.
- Served as the primary POC for CIS training nomination portal- Collating business requirements and feedback, defining & prioritizing the new feature development and CR requests with the developer, UAT testing, signoff, production sanity and publishing release notes to audience.
- Represented CIS team in ISO and CMMi audits and ensured process compliance with no NCs and observations from external checks.
- Successfully led multiple learning programs for all grades including Director + employees and received recognition for the learning experience, excellent outcomes and values the programs have delivered to the audience.
- Organized and executed Hackathon events to promote experiential and gamified learning among CIS associates.
- Spearheaded award-winning programs like CIS Trusted Advisor Program and DWP MyNEXT.
- Experience on E2E vendor onboarding process and gained hands on experience on the process and approval workflow involved in vendor management.
- Manage performance appraisals for my reports, including goal setting, evaluation, rating and providing feedback on their deliverables and key role outcomes.
Test Manager
Cognizant Technologies Solutions
Chennai
10.2009 - 04.2019
- Test Program Management: Derive Test Strategies & plans across various phases of the program, identify key goals, manage daily transactions. Handled multiple projects that involves multiple stakeholders’ coordination with respect to Requirement analysis, test environment setup, Test estimation, Test planning & execution, Defect monitoring, Defect triaging etc.
- Customer Relationship Management: Build positive working relationships with customers through periodic communication daily via Estimation, Scrum, retrospective meetings, and status calls. Also involved in Project RFPs and proposal preparation.
- Project Management: Involved in preparation of Project Plan, SOW preparation for different T&M and FP projects, Contract Amendment, Estimation, Budgeting, Milestones Tracking and updates, Invoicing, Project Management reviews, Resource Allocation, Timesheet approvals and PMO activities.
- Team Management- Had managed a team of size of 30 at offshore. Guiding & mentoring them on day to day activities, communication with stakeholders & Project decisions. Taking care of their performance management activities, providing regular feedback and setting the goals.
- Defect Management: Identify Defects, communicate about defects found, making sure to ensure that Defect Management lifecycle is followed.
- Stakeholder Management: Coordinate with Onsite/Offshore and managing day to day QA activities, communicate with all stakeholders.
- Process activities- Process audits & service improvement initiatives. Involved in Metrics Benchmarking, Metric Derivation and presentation to client.
- Test Reporting: Prepare Test Logs, TCR, Defect reports as per client standards.
- Hands-on Manager- Apart from the Management activities, involved in Estimation, Requirement Analysis, Test Case creation, Test Execution& Defect reporting.
- Clients worked on: Healthfirst, Bayada, Healogics, Lloyds Banking Group, Standard and Poors, BNY Mellon (BNYM).
- Domain worked on: Healthcare & Banking.
- Types of Testing: Functional Testing, Automation Testing using UFT, API(Mulesoft) Testing, Database Testing.
Senior Test Engineer
Infosys Technologies Ltd
07.2004 - 10.2009
- Test lead for a team of size 13.
- Test Plan & Test Strategy Preparation.
- High level scenarios and Test cases preparation.
- E2E Functional Test execution.
- Automation of Test cases using keyword driven approach using QTP.
- Automated Test Script Execution.
- Experience in Test Management Tools Quality Center and Defect Management tool JIRA.
- Handling SQL queries for backend validation.
- Reviews of deliverables.
- Analyzing the requirements E2E and Test Estimation.
- Full ownership on the deliverables and daily client interaction for status reporting.
- Onsite- Offshore coordination.
- Client interfacing experience at onsite for 3 months.
- Release Status reporting & sign off to the stakeholders.
- Implementing continuous innovations in the project to improve productivity and effort savings.
- Appraisals & Ratings for the Team members.
- Clients worked on: Symcor, Canada; Allstate, United States; American Express, United States; Cisco, United States; Infosys Internal- Finacle.
- Domain worked on: Banking, Insurance and Telecom.
Education
Master of Computer Applications - Trichy
Bharathidasan University
Trichy01.2008
Bachelor of Mathematics - Chennai
Ethiraj College, University of Madras
Chennai01.2004
Higher Secondary - Chennai
Bentinck Higher Secondary School
Chennai01.2001
X Standard - Chennai
Bentinck Higher Secondary School
Chennai01.1999
Skills
- HP ALM
- Quality Center
- JIRA
- VersionOne
- Java/JavaScript
- UFT
- Selenium with TestNG
- Cucumber
- MAVEN
- Oracle
- SQL
Certification
• Certified Software Test Engineer (CSTE), Certified with 88.5% in 12/2005
• INS -21 Properties and Liability Insurance Certification, Certified in 12/2006
• BFS L0, Certified with 83% in 04/2010
• AWS Cloud Practitioner, Certified in 10/2020
• SAFe Scrum Master, Certified with 91% in August 2023
• INS -21 Properties and Liability Insurance Certification, Certified in 12/2006
• BFS L0, Certified with 83% in 04/2010
• AWS Cloud Practitioner, Certified in 10/2020
• SAFe Scrum Master, Certified with 91% in August 2023
Personal Information
- Father's Name: R. Sambandhan
- Date of Birth: 12/22/83
- Nationality: Indian
- Marital Status: Married
Languages
English
Proficient (C2)
C2
Tamil
Native
Native
Timeline
Senior Learning Consultant
Cognizant Technologies Solutions
04.2019 - Current
Test Manager
Cognizant Technologies Solutions
10.2009 - 04.2019
Senior Test Engineer
Infosys Technologies Ltd
07.2004 - 10.2009
Master of Computer Applications - Trichy
Bharathidasan University
Bachelor of Mathematics - Chennai
Ethiraj College, University of Madras
Higher Secondary - Chennai
Bentinck Higher Secondary School
X Standard - Chennai
Bentinck Higher Secondary School