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Qualified HR Analyst with robust background in HR administrative support, known for enhancing operational efficiency and team productivity. Successfully streamlined onboarding processes and managed employee records, ensuring compliance with organizational policies. Demonstrated ability in handling confidential information and proficient in HR software tools. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Dynamic professional with a strong foundation in engineering and supply chain management, currently excelling as a Customer Service Executive. Skilled in building client relationships, resolving complex issues, and ensuring customer satisfaction. Previous experience spans across diverse technical and operational roles including Maintenance Technician, Supply Chain Engineer, and Quality Control Engineer, providing a well-rounded perspective on process optimization and problem-solving. Holds a Master’s degree in Supply Chain Management and a Bachelor’s degree in Mechanical Engineering, combining analytical expertise with practical industry knowledge to drive efficiency, quality, and customer-focused outcomes.

Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills.

Dedicated individual with extensive experience providing efficient customer service in retail stores and remotely. Adept at accurately handling cash transactions, processing credit cards, and resolving customer complaints.i have developed Impeccable phone manners,and anability to calm agitated or distressed customers. I'm accustomed to working on multiple projects simultaneously,and I can offer new ideas to help your company grow and surpass all goals and objectives.
My relevant experience includes the following highlights:
Making and receiving 90+ calls a day to give technical assistance and sign new customers Implementing a new strategy that reduced customer cancellations by5% and contributed to a 10%annual revenue increase
Maintaining an 85%customer satisfaction rating(15%higher than the company average) Able to work in a fast-paced environment while remaining friendly and professional. Proven ability to provide excellent customer service and resolve customer complaints in a timely manner. Possesses strong problem-solving skills and the ability to multitask in a fast-paced environment. Aiming to leverage my abilities to successfully fill the role on your team. Skilled in providing excellent customer service and resolving customer complaints. A strong communicator with the ability to remain calm in stressful situations. Looking to leverage expertise in customer service to take on a new challenge in a challenging environment. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals. Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge. Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success. Highly motivated and detail-oriented professional with expertise in data analysis, project management, and process improvement. Adept at troubleshooting and resolving complex issues. Skilled in developing and implementing innovative strategies to reduce costs and increase efficiency.

Priya Sharma

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Customer Service Executive

Customer Service Executive

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MBA - Management

Bachelor of Commerce - Banking And Finance

Commerce - Commerce

Secondary High School -

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Customer Service Executive

Customer Service Executive

MBA - Management

Bachelor of Commerce - Banking And Finance

Commerce - Commerce

Secondary High School -

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