Priya Verma
Business Operation specialist
Belgaum,KA
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work History
Business Operation Specialist
Think and learn private ltd BYJUS
11.2023 - Current
- Monitoring Performance measures ensuring consistent superior standards.
- Ensuring quality work at the right cost, Managing budgets and forecasting.
- Managing a team of 10 delegating Tasks, settle team issues.
- Anticipating the future requirement and constantly stays ahead of deadlines.
- Working with others department to identify workload efficiencies and processes to improve speed to resolution.
- Support continuous improvement and organization development activities.
- Analyzed sales data to identify trends, patterns, or discrepancies that could impact overall business performance and took corrective action when necessary.
- Drove continuous improvement efforts within the organization by fostering a culture of learning and innovation among team members.
Process Specialist
Think and learn private ltd BYJUS
02.2022 - 11.2023
- Contributed to the implementation of new support software systems, optimizing workflows for better efficiency.
- Reduced response times with effective prioritization of tasks and efficient time management skills.
- Assisted in the development of training materials for new hires, improving overall team competency levels.
- Maintained quality assurance and customer satisfaction objectives.
- Streamlined communication within the team, leading to better project coordination and timely completion of tasks.
- Provided technical support during process upgrades or equipment installations, ensuring minimal disruption to operations.
Education
BCOM -
KLE society Lingaraj College
01.2018 - 05.2021
High School - undefined
Kendriya Vidyalaya Sambra
01.2017 - 05.2018
Skills
Interpersonal skillsundefined
Timeline
Business Operation Specialist
Think and learn private ltd BYJUS
11.2023 - Current
Process Specialist
Think and learn private ltd BYJUS
02.2022 - 11.2023
BCOM -
KLE society Lingaraj College
01.2018 - 05.2021
High School - undefined
Kendriya Vidyalaya Sambra
01.2017 - 05.2018
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