Priyadarshee Sabyasachee Jena
Application Manager
Dombivli,MH
Summary
Results-driven professional with 13+ years of experience in BFSI, IT software, and CRM domains. Proven expertise in team leadership, end-to-end implementation, and platform-based product development. Skilled in CRM 2015/2016, Dynamics 365, Azure Logic Apps, Power Automate, Graph QL (Microsoft Graphs), Sharepoint Integration, and Azure/Azure AD Automations. Strong interpersonal and communication skills. Proficient in Object-Oriented Development with Asp.net, C#.net, JavaScript, CSS, HTML, XML, SQL, Azure Logic Apps, Power Automate, Microsoft Graph, Sharepoint, among others. Adaptable and eager to contribute to organizational success by evolving according to business requirements.
Overview
14
14
years of professional experience
6024
6024
years of post-secondary education
6
6
Certificates
3
3
Languages
Work History
Application Manager
Nouryon Chemicals
01.2022 - Current
- Working as Application Manager for implementation/customization/support of Microsoft Dynamics 365 (Online) application in UNIFIED CLIENT INTERFACE(UCI) with leading a team of 4-5 people with end-to-end implementation.
- Working with my special multicultural team based out in Netherland, Sweden and USA to gather and understand detailed requirements which support the business. Document functional and technical analysis, design according to enterprise standards.
- Develop testing, review and implementations plan with business analysts.
- Customizing Microsoft Dynamics solutions to enhance operationally and business processes by building workflow, creating entities, attributes, entity relationships, views, and forms.
- Involved in doing CRM modifications such as plugins, JavaScript and for Dynamics 365 application.
- Working on Power Automate for different changes like job scheduling etc.
- Working SharePoint support as well.
- Preparing KB(Knowledge Based) Articles for users.
- Giving training to the users on major CRM changes.
- Preparing documents after each CR(Change Request) implementations.
Specialist
LTI
04.2020 - 11.2021
- Worked as CRM Consultant for implementation/customization of Microsoft Dynamics 365 (Online) application in UNIFIED CLIENT INTERFACE(UCI) with leading a team of 3 people.
- Work with business analysts to gather and understand detailed requirements which support the business. Document functional and technical analysis, design according to enterprise standards.
- Develop testing, review and implementations plan with business analysts.
- Customizing Microsoft Dynamics solutions to enhance operationally and business processes by building workflow, creating entities, attributes, entity relationships, views, and forms.
- Involved in doing CRM modifications such as plugins, JavaScript and C# web services for Dynamics 365 application 9.0.
- Integration of 3rd party services i.e. PAN, Aadhar, CIBIL, eSign, Perfios, Finfort, Digilock, EmailValidation etc.
- Designed business process workflows for demos.
Senior Consultant
InfrasoftTech Limited
01.2019 - 03.2020
- Worked as CRM Consultant for implementation/customization of Microsoft Dynamics 365 (Online) application in UNIFIED CLIENT INTERFACE(UCI) with leading a team of 7 people with end-to-end implementation.
- Work with business analysts to gather and understand detailed requirements which support the business. Document functional and technical analysis, design according to enterprise standards.
- Develop testing, review and implementations plan with business analysts.
- Customizing Microsoft Dynamics solutions to enhance operationally and business processes by building workflow, creating entities, attributes, entity relationships, views, and forms.
- Involved in doing CRM modifications such as plugins, JavaScript and C# web services for Dynamics 365 application 9.0.
- Integration of 3rd party services i.e. PAN, Aadhar, CIBIL, eSign, Perfios, Finfort, Digilock, EmailValidation etc.
- Designed business process workflows for demos.
Senior Technical Analyst
C Centric Solutions
05.2017 - 01.2019
- Worked as CRM Consultant for implementation/customization of Microsoft Dynamics 2016(On-Premise) application.
- Work with business analysts to gather and understand detailed requirements which support the business. Document functional and technical analysis, design according to enterprise standards.
- Develop testing, review and implementations plan with business analysts.
- Customizing Microsoft Dynamics solutions to enhance operationally and business processes by building workflow and dialogue processes, creating entities, attributes, entity relationships, views, and forms.
- Involved in doing CRM modifications such as plugins, JavaScript and C# web services.
- Implemented user interface using ASP.NET, HTML, JavaScript, CSS and Web Forms.
- Designed business process workflows for demos.
Senior Software Developer
Intellika Technologies
11.2015 - 03.2017
- Worked as CRM Consultant for implementation/customization of Microsoft Dynamics CRM 2015(On-Premise) application.
- Work with business analysts to gather and understand detailed requirements which support the business. Document functional and technical analysis, design according to enterprise standards.
- Develop testing, review and implementations plan with business analysts.
- Customizing Microsoft Dynamics solutions to enhance operationally and business processes by building workflow and dialogue processes, creating entities, attributes, entity relationships, views, and forms.
- Involved in doing CRM modifications such as plugins, JavaScript and C# web services.
- Implemented user interface using ASP.NET, HTML, JavaScript, CSS and Web Forms.
- Designed business process workflows for demos.
Software Development Consultant
Future Focus Infotech
06.2014 - 07.2015
- Worked as CRM Consultant for implementation/customization of Microsoft Dynamics 2016 (online) application with end-to-end implementation.
- Work with business analysts to gather and understand detailed requirements which support the business. Document functional and technical analysis, design according to enterprise standards.
- Develop testing, review and implementations plan with business analysts.
- Customizing Microsoft Dynamics solutions to enhance operationally and business processes by building workflow and dialogue processes, creating entities, attributes, entity relationships, views, and forms.
- Involved in doing CRM modifications such as plugins, JavaScript and C# web services.
- Implemented user interface using ASP.NET, HTML, JavaScript, CSS and Web Forms.
- Designed business process workflows for demos.
Software Developer
Smart Edge Software
01.2011 - 02.2014
- Improved software efficiency by troubleshooting and resolving coding issues.
- Saved time and resources by identifying and fixing bugs before product deployment.
- Updated old code bases to modern development standards, improving functionality.
- Contributed to a positive team environment through effective communication, problem-solving, and collaboration skills.
Education
B.Tech - IT
BPUT (Biju Pattnaik University of Technology)
Bhubaneswar04-2011
Intermediate - Science
Council of Higher Secondary Education
BhubaneswarHSCE -
Board of Secondary Education
BhubaneswarSkills
Aspnet
Certification
Customer Service Functional Consultant (MB-230)
Timeline
Application Manager
Nouryon Chemicals
01.2022 - Current
Specialist
LTI
04.2020 - 11.2021
Senior Consultant
InfrasoftTech Limited
01.2019 - 03.2020
Senior Technical Analyst
C Centric Solutions
05.2017 - 01.2019
Senior Software Developer
Intellika Technologies
11.2015 - 03.2017
Software Development Consultant
Future Focus Infotech
06.2014 - 07.2015
Software Developer
Smart Edge Software
01.2011 - 02.2014
B.Tech - IT
BPUT (Biju Pattnaik University of Technology)
Intermediate - Science
Council of Higher Secondary Education
HSCE -
Board of Secondary Education
Languages
Odia
Hindi
English
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