Detail-oriented professional with a background in business administration, experienced in data research, analysis, and process management. Skilled in ensuring accuracy, quality checks, and supporting decision-making through efficient data handling.
Overview
10
10
years of professional experience
Work History
Senior Process Associate
Trupp Global Technologies Pvt Ltd
Bangalore
07.2020 - Current
Researched company profiles to extract and analyze financial information.
Entered and verified company details in the system, enhancing the reliability of organizational records.
Updated and maintained comprehensive company information within the internal system to ensure data accuracy and accessibility.
Assistant Business Development Manager
Swethan Consulting
Bangalore
06.2019 - 04.2020
Conducted cold calls to potential clients to generate interest in services.
Managed follow-up communications with leads to maintain engagement and rapport.
Utilized CRM software to track interactions and update lead status effectively.
Senior Customer Support Executive
First Source Pvt Ltd
Bangalore
08.2017 - 06.2019
Assisted customers with inquiries and resolved issues efficiently.
Managed high volume inbound calls to provide customer support and assistance.
Guided customers through product features, services, and troubleshooting processes.
Back Office Assistant
Light Form Marketing
Bangalore
08.2015 - 08.2017
Supported team members with administrative tasks and scheduling needs.
Created invoices for customers using company's software programs.
Assisted with the daily operations of the back office by organizing, filing and distributing documents.