Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Hobbies and Interests
Disclaimer
Timeline
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Priyadharshini Umashankar

Priyadharshini Umashankar

Chennai

Summary

An enthusiastic fresher seeking a challenging position where I can gain knowledge and efficiently contribute my skills and abilities to the growth of the organization. I am eager to accept every opportunity to gain good knowledge and build my professional career. Astute executive experienced in devising and deploying creative campaigns to promote products and services. Background spearheading strategic program's and bringing in substantial results in market growth, customer acquisition and total profits. Partners cross-functionally with data and production teams on smooth, successful implementations. Qualified customer with extensive background in advanced management processes. Utilises superior communication skills to build meaningful, trusting relationships that exceed client demands. Highly skilled project manager with outstanding team leadership abilities to meet targets consistently. Confident customer service successful at increasing monthly revenue using insightful marketing strategies and aggressive product development. Skilled at understanding customer and employee requests and meeting needs. Furthers success by strengthening staff training, streamlining internal systems and facilitating sales techniques.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Senior Analyst

NTT DATA
11.2018 - 09.2024


  • Worked as an AR caller - interact with client on daily basis
  • QC Audit for internal team members
  • Have done yellow built training in six sigma.
  • Have also received star award and promoted as Senior Analyst.

Education

B.Sc. Computer Science - Computer science

Bhakthavatsalam Memorial College For Women
04-2018

HIGHER SECONDARY - Computer science

DHARMAMURTHI RAO BAHADUR CHETTY'S HINDU.HR.SEC.SCHOOL
Tiruvallur, TN
01.2015

SSLC -

DHARMAMURTHI RAO BAHADUR CHETTY'S HINDU.HR.SEC.SCHOOL
01.2013

Skills

  • Microsoft Office (smart pro)
  • Microsoft excel
  • Web Technologies: HTML, CSS
  • Handling clients
  • Customer care representative management
  • Time management
  • Call monitoring and analysis

Certification

Microsoft smart pro certified

Personal Information

Date of Birth: 08/07/1998

Hobbies and Interests

  • Trained dancer, Badminton player Won many awards in interschool sports events
  • Dancing
  • Singing
  • Playing cricket

Disclaimer

I solemnly declare that all the above information is true to the best of my knowledge and belief.

Timeline

Senior Analyst

NTT DATA
11.2018 - 09.2024

HIGHER SECONDARY - Computer science

DHARMAMURTHI RAO BAHADUR CHETTY'S HINDU.HR.SEC.SCHOOL

SSLC -

DHARMAMURTHI RAO BAHADUR CHETTY'S HINDU.HR.SEC.SCHOOL

B.Sc. Computer Science - Computer science

Bhakthavatsalam Memorial College For Women
Priyadharshini Umashankar