Priyadharsini Rathinavel

· Provided QA expertise to improve system performance.

· Developed QA plan and test efforts for assigned projects.

· Assisted in audit activities and implemented audit recommendations.

· Reviewed and recommended improvements to QA strategies.

· Identified QA issues, provided corrective actions and escalated to management when necessary.

· Assisted in preparation of project budgets and schedules.

· Coordinated with Project Manager to develop test plans and schedules.

· Identified resource requirements and developed resource allocation model.

· Monitored defect management and reporting activities.

· Reviewed and approves test procedures and specifications.

· Developed quality assurance metrics to improve test efficiency.

· Evaluated performance of QA team and conducted training sessions as needed.

· Established, implemented, and improved QA test procedures, processes, and quality standards in accordance with overall development and product releases.

· Set strategic direction and led the successful deployment of Six Sigma methodology and tools to aid in the establishment of project management practices thus enabling efficient and effective addressing of strategic goals and objectives.

· A Cloud testing involving cloud computing platforms like Amazon Web Services (AWS), Azure, and Google Cloud (GCP)

· Coordinate with QA teams to formulate quality control practices in the organization

· Improve an organization's efficiency and profitability.

· Azure DevOps customization as per the project QA requirement

· Maintains staff by recruiting, selecting, orienting, and training employees

· Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results

· Developed monthly, end-of-quarter and other statistical reports, including analysis for leadership team and for quality improvement program outcomes studies

· Involved in cloud-based testing for Chatbots

· Provided training to onboarding team members

· Provided regular updates to team leadership on quality metrics, communicating consistency problems or production deficiencies with quality and production leadership

· Recorded and organized test data for report generation and analysis

· Developed team communications and information for meetings

· Managed quality assurance program, including on-site evaluations, internal audits

· And customer surveys

· Reported problems and any concerns to management

· Led the QA team and automated end-end testing using selenium

· Prepared test plans and test cases for features and will decide what needs to be automated

· Automated functional test cases pushed to cloud

· Involved in various projects in deferent Domains like - Healthcare, Insurance, IME, Manufacturing and Logistics etc.,.

· Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.

· Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.

· Audited team performance and compliance with company standards.

· Established open and professional relationships with team members which helped resolve issues and conflicts quickly.

· Delivered superior training and leadership to teams to boost

· performance and help team members achieve performance targets.

· Created automation scripts and user-defined functions and executed them daily.

· Created and executed the smoke tests in the pre-production and "golive" environment.

· Reported found issues and tracked them in the HP QC.

· Provided reports on automation coverage, issues and prospects.

· Involved in Metrics Activities RSI Preparation Cog2 metrics tracker Fractal task creation Weekly status report.

· Designed, developed and implemented software applications for website based on analyzed requirements and understanding of industry technical standards

· To get an understanding of the different applications and products used by the clients

· To prepare the application understanding document and present our understanding

· To follow clients closely and fix issues

· To resolve tickets effectively within the specified time

· To resolve tickets depending upon the priority.