Priyamvada Singh
Pune
Summary
Senior Manager with extensive experience in Capital Markets operations, including Corporate Actions, Dividends, and Reference Data management. Skilled in optimizing KPIs and KRIs, leading to significant operational efficiencies and high-quality deliverables. Successfully managed three major migration projects from Warsaw and Glasgow, highlighting strong project management and strategic execution skills. Recognized for detail-oriented mindset and ability to solve complex problems effectively.
Overview
8
8
years of professional experience
Work History
Senior Process Manager
eCerx Financial Services Ltd.
Pune
06.2022 - Current
- Managed five teams within Asset Servicing, overseeing 56 personnel.
- Automated activities to minimize manual work and reduce processing errors.
- Conducted resource analysis, efficiently reducing headcount without impacting BAU deliverables.
- Reduced claims from approximately 6545 to 341 and breaks from 2591 to 180 in eight months.
- Spearheaded cross-functional projects to automate processes, achieving significant cost savings.
- Led migration of critical release processes offshore, resulting in two FTE savings.
- Analyzed KPI and KRI data for operational insights, optimizing processes for enhanced efficiency.
- Performed regular process audits across EMEA AS to ensure regulatory compliance.
Senior Specialist
CITI CORP Services Pvt Ltd
Pune
09.2019 - 06.2022
- Executed equity and coupon payments for EMEA securities, verifying trade accuracy against broker information.
- Served as liaison between custodians and brokers to resolve delivery and settlement discrepancies.
- Ensured timely delivery instructions for custodians while maintaining client and broker settlement instruction databases.
- Identified priority issues, coordinated escalations, and evaluated systems for potential improvements.
- Performed root cause analysis on deficiencies to identify and address core problems.
- Coached team members on effective techniques to enhance task completion efficiency.
Financial Analyst
Wipro BPS (IFS)
Pune & Hyderabad
05.2018 - 09.2019
- Conducted daily reconciliations of cash, stock, and suspense accounts transactions, addressing client inquiries and collaborating with trade desks for prime broker queries
Financial Analyst
eClerx Financial Service ltd.
Pune
03.2017 - 05.2018
- Reviewed SWIFT communications from custodian banks, validating announcements and key dates against Fidelity.
Created events for all corporate actions, including Mandatory and Voluntary types.
Collaborated with agents to resolve discrepancies in SWIFT messages.
Ensured accurate debiting and crediting of Custody book positions by end of day.
Reconciled trade positions on RD, verifying dividend payments and claims.
Conducted callback verification and established SSIs for smooth operations.
Prepared monthly business reports (MBR) to maintain performance tracking.
Handled complex markets, including Spain and Germany, to support diverse transactions.
Education
B.E - ET&T
CCET (CSVTU - Bhilai)
01.2016
Skills
- Reconciliation and trade settlements
- Payments and claims processing
- Corporate actions management
- Asset servicing solutions
- Client relationship management
- Process automation
Awards
- Got multiple appreciations from onshore clients for achieving a very critical target of bringing the overall queue down to the lowest 300. Honoured with the 'Super Achiever Award'.
- Got STAR PERFORMER OF THE MONTH award within 3 months of joining Wipro.
- Received SPOT AWARD in eClerx within 6 months.
Timeline
Senior Process Manager
eCerx Financial Services Ltd.
06.2022 - Current
Senior Specialist
CITI CORP Services Pvt Ltd
09.2019 - 06.2022
Financial Analyst
Wipro BPS (IFS)
05.2018 - 09.2019
Financial Analyst
eClerx Financial Service ltd.
03.2017 - 05.2018
B.E - ET&T
CCET (CSVTU - Bhilai)
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