Summary
Overview
Work History
Education
Skills
Accomplishments
AREA OF INTEREST
PERSONAL INFORMATION
Timeline
Generic
PRIYANGINI SHEKHAWAT

PRIYANGINI SHEKHAWAT

Jaipur

Summary

Experienced with handling high-volume reservations efficiently and accurately. Utilizes exceptional customer service skills to address client needs and resolve issues promptly. Track record of maintaining organized booking systems and ensuring smooth reservation process for customers.

Overview

2026
2026
years of professional experience

Work History

Reservation Associate

Rambagh Palace Pvt. Ltd., Jaipur
  • Handled reservation queries, managed booking systems, and ensured accurate guest information in the system.
  • Duration: 1 year
  • Provided exceptional customer service by responding promptly to inquiries via phone, email, or online chat systems.
  • Handled cancellations professionally while attempting to retain business through rebooking efforts or offering alternative solutions.
  • Utilized strong organizational skills to manage reservation records accurately and efficiently.

Reservation Agent

Shahpura House, Jaipur
  • Managed hotel reservations via calls and emails, maintained booking records, and supported the central reservation system.
  • Duration: 1 year 4 months

Job Training

Royal Orchid Hotels, Jaipur
  • Assisted with guest check-ins, bookings, and learned front office systems and procedures.
  • Duration: 6 months

Industrial Training

Sterling Holidays, Jaipur
  • Exposure to hotel operations, especially in guest relations and front office services.
  • Duration: 6 months

Front Office Associate

Taj Hari Mahal, Jodhpur
06.2024 - Current
  • Managed guest check-ins and check-outs, ensured exceptional guest service, and coordinated with other departments for smooth operations.
  • Duration: 1 year till now
  • Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information.
  • Updated guest profiles consistently in the property management system for better personalization of future stays.
  • Managed high call volume, efficiently directing callers to the appropriate department or resolving issues on the spot.
  • Resolved customer complaints professionally, striving for guest satisfaction while upholding company policies.

Education

B.Com -

St. Wilfred College

Class XII - undefined

NM International School

Class X - undefined

St. Williams Sr. Sec. School

Skills

  • Efficient in handling guests relations
  • Excellent communication and writing skills
  • Calm and composed under pressure
  • Maintaining confidentiality
  • Record preparation
  • Multitasking Abilities
  • Team collaboration
  • Phone and email etiquette

Accomplishments

  • Best Athlete Award (2012-2013)
  • Silver Medal in Badminton - School Level (2013-2014)
  • Cleared RSCIT Exam with 66% (2017)
  • 100% Attendance in Session 2016-2017
  • Participated in Jaipur Literature Festival (2022)

AREA OF INTEREST

  • Front Office
  • Sales

PERSONAL INFORMATION

  • Date of Birth: 2001-04-11
  • Father’s Name: Mr. Surendra Singh Shekhawat
  • Mother’s Name: Mrs. Tejendra Shekhawat
  • Marital Status: Unmarried

Timeline

Front Office Associate

Taj Hari Mahal, Jodhpur
06.2024 - Current

Reservation Agent

Shahpura House, Jaipur

Job Training

Royal Orchid Hotels, Jaipur

Industrial Training

Sterling Holidays, Jaipur

Class XII - undefined

NM International School

Class X - undefined

St. Williams Sr. Sec. School

Reservation Associate

Rambagh Palace Pvt. Ltd., Jaipur

B.Com -

St. Wilfred College

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PRIYANGINI SHEKHAWAT