PRIYANK SHARMA
Ahmedabad
Summary
Dynamic and results-driven banking leader with over 17 years of experience in retail banking, branch operations, and customer relationship management. Proven expertise in driving revenue growth, optimizing operational efficiencies, and ensuring regulatory compliance. Adept at leading high-performing teams, enhancing customer satisfaction, and delivering strategic business solutions.
Overview
18
18
years of professional experience
Work History
Assistant Vice President
HDFC Bank
06.2022 - Current
- Spearhead branch operations, sales, and customer service to drive business growth
- Successfully expanded branch value from ₹75 Cr to ₹200 Cr through strategic initiatives and customer engagement
- Led high-performing teams to exceed targets in CASA values, loans, and third-party product sales
- Implemented digital banking solutions to enhance operational efficiency and customer experience
- Ensured full compliance with banking regulations while maintaining high service standards
- Developed and executed business strategies to maximize revenue and customer retention
- Strengthened relationships with high-net-worth individuals by providing tailored financial solutions
- Collaborated with internal and external stakeholders to drive product innovation and process improvements
Branch Head
HDFC Bank
05.2019 - 06.2022
- Managed overall branch operations, sales, and customer service strategies
- Strengthened client relationships, driving customer loyalty and business expansion
- Supervised a team of banking professionals, ensuring seamless operations
- Monitored financial transactions, ensuring strict regulatory compliance
- Achieved top rankings in branch performance metrics, exceeding business targets
Personal Banker Authorizer
HDFC Bank
04.2017 - 04.2019
- Ensured strict adherence to internal and external compliance regulations
- Strengthened customer relationships by providing personalized banking solutions
- Collaborated with auditors and regulatory bodies to maintain operational integrity
- Conducted financial advisory sessions for clients, enhancing wealth management
Preferred Relationship Manager
HDFC Bank
04.2014 - 04.2017
- Managed and nurtured high-net-worth client relationships
- Increased portfolio size by offering customized banking and investment solutions
- Developed financial planning strategies tailored to individual customer needs
Personal Banker Classic Relationship Manager
HDFC Bank
01.2014 - 04.2014
- Expanded customer base by identifying and capitalizing on cross-sell opportunities
- Provided advisory support for personal loans, home loans, and insurance products
Branch Sales Manager
IndusInd Bank
07.2008 - 12.2013
- Led branch sales, profitability, and CASA mobilization efforts
- Designed and executed marketing initiatives to enhance branch visibility and business growth
Sales Executive
Fullerton India Credit Company
07.2007 - 07.2008
- Successfully sold business loans to customers, driving profitability
- Built strong client relationships, increasing the organization’s customer base
Education
MBA - Marketing & Finance
Mohanlal Sukhadia University
01.2007
Skills
- Retail Banking & Branch Administration
- Sales & Business Development
- Customer Relationship Management
- Team Leadership & Performance Management
- Audit, Compliance & Risk Control
- Digital & Online Banking Transformation
- Revenue Growth & Profitability
- Complaint Resolution & Service Excellence
- Wealth Management & Investment Advisory
- Risk Assessment & Mitigation Strategies
- Credit Analysis & Loan Portfolio Management
- Strategic Planning & Execution
- High-Net-Worth Client (HNI) Relationship Management
- Cross-Selling & Upselling Financial Products
- Training & Mentoring Banking Professionals
- Operational Excellence & Process Improvement
Languages
English
Gujarati
Hindi
Awards
- Promoted to Assistant Vice President, 06/01/22
- Spearheaded branch growth from ₹75 Cr to ₹200 Cr at Sidhpur Branch, 06/01/22
- Qualified as MDRT (Million Dollar Round Table) to Greece, 2024
- Consistently rated as an Outstanding Performer in the bank, Throughout tenure
- Achieved Satisfactory Audit Ratings, Throughout tenure
- Won multiple local contests for excellence in insurance sales, Throughout tenure
- Recognized for customer service excellence and process innovation, Throughout tenure
- Led a team that won regional awards for CASA growth and financial product sales, Throughout tenure
Personal Information
Date of Birth: 22/07/1981
Address:704 Madhuram Enclave Zundal circle Ahmedabad 382424
Timeline
Assistant Vice President
HDFC Bank
06.2022 - Current
Branch Head
HDFC Bank
05.2019 - 06.2022
Personal Banker Authorizer
HDFC Bank
04.2017 - 04.2019
Preferred Relationship Manager
HDFC Bank
04.2014 - 04.2017
Personal Banker Classic Relationship Manager
HDFC Bank
01.2014 - 04.2014
Branch Sales Manager
IndusInd Bank
07.2008 - 12.2013
Sales Executive
Fullerton India Credit Company
07.2007 - 07.2008
MBA - Marketing & Finance
Mohanlal Sukhadia University
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