Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Priyanka

Delhi

Summary

Dedicated and adaptable professional with a proactive attitude and strong work ethic. Contributed to team success through effective communication, research, technical, and problem-solving skills. Delivered exceptional customer service by addressing concerns and improving satisfaction, while leveraging analytical thinking and creativity to drive innovative solutions.

Overview

3
3
years of post-secondary education
5
5
years of professional experience

Work History

BD & Operation

Momkidcare Company
Delhi
06.2026 - Current
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Recognized customer needs through active listening and engagement during service interactions.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Maintained updated knowledge through continuing education and advanced training.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Manager

Espera salon
Delhi
10.2025 - 05.2026
  • Managed daily operations to ensure smooth salon functionality.
  • Trained and mentored staff to enhance service quality and teamwork.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Coordinated scheduling for staff and client appointments efficiently.
  • Oversaw inventory management and ordering of salon supplies.
  • Implemented quality control measures to uphold company standards.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.

Data Entry Administrator

Lady Harding medical collage & Hospital
New Delhi
05.2021 - 03.2024
  • Executed patient data entry into electronic health record systems to ensure accurate and timely access to medical information.
  • Entered patient data into electronic health records system accurately.

Verified accuracy of data by cross-referencing with source documents.

  • Maintained confidentiality of medical records and documents while ensuring compliance with data protection regulations.
  • Trained new team members on data entry procedures and software use.
  • Supported team members with complex data entry tasks.
  • Created detailed reports on data entry activities.
  • • Managed employee reimbursement documents and bills for processing.

Education

Bachelor of Arts -

Delhi University
Delhi, Delhi
07.2017 - 12.2020

CBSE
Delhi, Delhi

CBSE
Delhi, Delhi

Skills

  • Customer relationship management
  • Electronic health records
  • Data entry accuracy
  • Inventory management
  • MS Office proficiency
  • Data Analysis
  • Team Collaboration
  • Business development
  • Team building
  • Staff training and mentoring
  • Problem solving
  • Active listening
  • Remote office availability
  • Decision-making
  • Teamwork and collaboration
  • Calm under pressure

Hobbies

  • Travelling
  • Cooking
  • Listening to music

Timeline

BD & Operation

Momkidcare Company
06.2026 - Current

Manager

Espera salon
10.2025 - 05.2026

Data Entry Administrator

Lady Harding medical collage & Hospital
05.2021 - 03.2024

Bachelor of Arts -

Delhi University
07.2017 - 12.2020

CBSE

CBSE
Priyanka