Priyanka Arora
Gurugram
Summary
Aspiring Product Manager with 9.5 years of experience in Cloud (Azure and AWS) Technology, with strong passion towards creating and delivering high impact data-driven B2B and B2C technology products.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Software Engineer 2
McKinsey & Company
Gurugram
10.2022 - Current
- Managed end-to-end infrastructure of a major B2C retail product, Periscope.
- Created new client environments on Azure infrastructure.
- Created Terraform templates for the automation of infrastructure provisioning on Azure Cloud.
- Performed configuration management of applications using Ansible.
- Coordinated with the security team for the preparation of the SOC 2 Type 2 audit of the infrastructure of the product.
- Participated in regular meetings with stakeholders to discuss project progress, changes, challenges.
- Provided technical support and troubleshooting assistance for application teams, support teams, and end users.
- Regularly participated in all Agile ceremonies.
Cloud & DevOps Module Lead
Sopra Steria
Noida
02.2019 - 09.2022
- Spearheaded JIRA and Confluence migration with end-to-end preparation of the migration which reduced infrastructure cost by 50% and improved user engagement by 30% as it improved user experience
- Provided admin level support for Atlassian suite of products like : JIRA and Confluence post migration activities
- Weekly/Daily co-ordination with Product Owner, Development team and stakeholders during the major application upgrades, migrations, vulnerability remediation and all Agile ceremonies etc
- Imparted training as part of Illuminati Club for the International Academy on DevOps technology tools like - Ansible, Docker etc
- Improved the application testing by introducing XRAY JIRA
- Lead a team of 5 members and provided them knowledge sharing sessions
- Atlassian tool evangelist to increase the usage of JIRA and Confluence by organizing roadshows, training sessions etc
Senior Analyst
HCL Technologies (ISD)
Noida
08.2015 - 02.2019
- Worked as part of the Unix administrator team, primarily to support the applications running on Unix servers for a U.S.-based major banking client.
- Worked on change management, which involved planning all minor, major, and critical changes.
- Lead the PCI-DSS audit for Unix servers, which improved client trust.
Education
Bachelors of Technology - ECE
United Institute of Technology
Allahabad07.2015
Class 12th - ISC
St. Mary’s Convent Inter College, GPA: 76.3%
Allahabad01.2011
Class 10th - ICSE
St. Mary’s Convent Inter College, GPA: 84.2%
01-2009
Skills
- Product Management
- Data-Driven Product Management
- Product Strategy
- Technical Product Management
- Digital Product Management
- Azure and AWS Cloud Services
- Artificial Intelligence
- DevOps Tools: GitLab, Jenkins, Terraform, Ansible
- Atlassian Tools: JIRA and Confluence
- Monitoring Tools: Dynatrace
- Machine Learning, Deep Learning
- Data Analytics
- Design Thinking
- Strategic Planning
Accomplishments
- Received twice Pinnacle Award in Sopra Steria for project management tasks for JIRA & Confluence Upgrade and Confluence Merge
- Received Falcon Award THRICE in Sopra Steria for team effort.
- Achieved Comnet Jewel consistently in HCL Technologies.
- Received appreciation certificates on client visit in HCL Technologies.
- Received award for winning the World Environment Day Quiz in Sopra Steria.
- Provided training sessions on group tools applications like JIRA, Confluence, SharePoint and Teams
- Attended Summer Training during College from Asian Institute of Technology, Thailand.
- Traveled onsite to Paris, France as part of co-ordination with clients for specific project activities.
- Qualified GATE exam in 2015
- Qualified Air Force Common Aptitude Test (AFCAT) in 2014
Technology Certifications
- Microsoft Certification: Azure Fundamentals AZ-900
- Microsoft Certification: Azure AI Fundamentals AI-900
- AWS Certified Cloud Practitioner
- Oracle Cloud Infrastructure Foundations 2020 Certified Associate
- HashiCorp Certified: Terraform Associate (002)
- AWS Certified Solutions Architect - Associate 2020
Certification
- Product-Led Growth Micro-Certification (PLGC)™️, Product School
- Product Analytics Micro-Certification (PAC)™, Product School
- Product Management Basics Certification, Pendo
- AI for Product Management Course, Pendo
- Professional Certificate in Product Management, Indian School of Business - Pursuing
Timeline
Software Engineer 2
McKinsey & Company
10.2022 - Current
Cloud & DevOps Module Lead
Sopra Steria
02.2019 - 09.2022
Senior Analyst
HCL Technologies (ISD)
08.2015 - 02.2019
Bachelors of Technology - ECE
United Institute of Technology
Class 12th - ISC
St. Mary’s Convent Inter College, GPA: 76.3%
Class 10th - ICSE
St. Mary’s Convent Inter College, GPA: 84.2%
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