

With over 18 years of experience across banking, insurance, and credit‑tech domains, I specialize in leading high‑impact engineering teams, modernizing platforms, and delivering resilient, scalable batch and real‑time systems. My expertise spans Java/Spring Boot engineering, performance tuning, multithreading, data/batch systems, and complex solution design across mission‑critical environments.
I am recognized for stabilizing SLA‑critical workloads, driving modernization (OneTru) using AI scaling approach using LLM models and Developing AI agents for specific tasks, elevating engineering excellence, and building high‑performing teams. I blend hands‑on technical depth with leadership that prioritizes clarity, ownership, and customer outcomes.
• Customer‑obsessed Engineering Manager with a proven track record of stabilizing, modernizing, and scaling high‑volume, SLA‑critical batch platforms across banking and financial ecosystems.
• Managing a 20+ member engineering team including managers and leads, across India and the US driving cross-functional collaboration with product, architecture, platform, and delivery teams.
• Strategic leadership role contributing to roadmap creation for customer migration to cloud; partnering closely with SVPs and EVPs.
Leadership Impact
• Stabilized and optimized Credit Karma (CK) batch platform with ~35% runtime improvement by expanding N‑ways, tuning ABI parameters, and eliminating GPFS stale handle issues through local storage migration, Stabilizing 65M$ revenue .
• Implemented PCI compliance across Linear Fulfillment Engine and Triggers , delivering multiple vulnerability fixes and reducing security posture gaps.
• Pioneered AI‑integrated automation, building agents for Splunk and Airflow to analyze job patterns, SLA behavior, and proactive incident risk.
• Built and scaled the new scrum team, driving PI‑over‑PI improvements through better estimation, story slicing, and test automation.
• Directed 24×7 incident response for major batch disruptions , delivering post‑incident hardening and eliminating repeat failures.
• Championed modernization through OneTru and AI‑assisted development (OneTru Assist), enabling future‑ready engineering practices.
• Led organizational initiatives including founding the Batch Grace Hopper Group, serving on leadership panels, and driving women‑in‑tech and hiring programs.
Strength Areas
• Performance & Reliability Engineering
• Compliance & Risk Management (PCI Compliance, Vulnerabilities)
• Modernization (OneTru, AI‑assisted development)
• Agile Delivery, Estimation, and Velocity Management
• Team Building, Coaching & Culture Strengthening
• Cross‑Functional Alignment & Stakeholder Management
Team leadership
Decision-making
Performance management
Time management
Staff development
Workforce management
Customer service
Project planning and management
Cross-functional teamwork
Complex Problem-solving
Performance evaluations
Key performance indicators
Employee onboarding
Problem-solving abilities
Problem-solving
Teamwork and collaboration