Priyanka Behera
Bangalore
Summary
Detail-oriented Business Analyst with 3+ years of experience in cybersecurity and enterprise IT environments, blending technical acumen with strong analytical and communication skills. Proven track record in stakeholder collaboration, process improvement, and solution delivery across domains including insurance, healthcare, and biopharma. Skilled in requirement gathering, QA testing, and compliance auditing. Adept with tools like SailPoint IIQ, Jira, ALM, and Excel. Seeking to leverage technical background and project experience in a dynamic Business Analyst role.
Overview
1
1
Certification
Work History
Associate Software Engineer, Security Analyst-2
EY GDS
- Spearheaded system improvements and performance optimization through regular testing, maintenance, and deployment of new components; contributed to successful application onboarding and integration efforts, including ServiceNow and SailPoint.
- Developed and executed manual and automated test cases using tools like Selenium WebDriver; collaborated closely with developers to resolve defects, reviewed technical documentation for accuracy, and ensured high-quality software delivery through rigorous testing, including SIT and UAT.
- Acted as a liaison across cross-functional teams and external clients throughout the project lifecycle; managed system implementations, conducted requirement-gathering sessions, and maintained strong client relationships to ensure satisfaction and timely delivery.
- Authored comprehensive technical documentation, test reports, user guides, and system process overviews; provided actionable insights and data-driven reports to stakeholders for continuous improvement and informed decision-making.
- Supported internal and external audits by providing detailed documentation and evidence for SOX compliance; ensured adherence to security and regulatory standards through regular reviews, access certifications, and risk assessments.
Education
Bachelor of Technology (B.TECH) - Electrical Engineering
Odisha University of Technology and Research
Odisha, India08.2021
Diploma - Electrical Engineering
Uma Charan Pattanaik Engineering School
Odisha, India04.2017
Skills
- Sail Point IIQ
- ALM Operational Support
- Debugging and troubleshooting
- Jira
- Performance analysis
- Implementation
- Automation and manual testing
- Business Analyst
- IAM
- Project Management
- Azure
- Excel
- PYTHON
- Software testing and debugging
- Manual testing proficiency
- Auditing - SOX
Accomplishments
- Honored twice for exceptional performance and contributions in user support and system optimization.
- Recognized for outstanding problem-solving skills, customer service excellence, and innovative solutions that significantly improved user experience and operational efficiency.
Projects
AIA: Gathered and translated business requirements into detailed functional specs, coordinated with stakeholders, and developed comprehensive test cases for system integrity and validation for analytics dashboards used in regulatory decision-making
Skills highlighted: business analysis, requirements gathering, test planning, GxP compliance, stakeholder communication, data validation
Alexion Pharmaceuticals: Executed manual and automated testing for applications at Alexion, ensuring compliance with SOX standards, and collaborated with QA and validation teams to develop test scripts, perform system validation, and document test evidence for audits and regulatory reviews
Skills highlighted: GxP compliance, system validation, test execution, documentation, FDA/SOX regulations, and QA collaboration
Healthcare providers (Kaiser Permanente): developed a centralized, automated release calendar system integrated with JIRA and Confluence, enabling real-time tracking of deployment windows, change requests, and environment status
Skills highlighted: release management, JIRA/Confluence integration, process automation, and cross-team coordination
SOX Compliance Audit for Service Accounts (The Home Depot): led service account audit initiatives to ensure SOX compliance across critical systems at The Home Depot Collaborated with internal audit teams and system owners to identify policy violations, document access controls, and implement remediation plans
Skills highlighted: SOX compliance, audit readiness, access controls, remediation, stakeholder communication, documentation, and automation
Hobbies and Interests
- Dancing
- Singing
Languages
- English, Full Professional Proficiency
- Hindi, Full Professional Proficiency
Certification
- Microsoft Azure 900 Fundamentals
- Artificial Intelligence Bronze Learning
- Website hacking and penetration testing (Udemy)
- Cyber Security Bronze Badge
Timeline
Associate Software Engineer, Security Analyst-2
EY GDS
Bachelor of Technology (B.TECH) - Electrical Engineering
Odisha University of Technology and Research
Diploma - Electrical Engineering
Uma Charan Pattanaik Engineering School
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