Priyanka Bhattacharjee
Product Analyst/Business Analyst
Gurugram
Summary
Seasoned Analyst with deep expertise in data analysis, strategic planning, project management & product management. A quick learner always curious to learn new things.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Product Analyst
Renewbuy.com
Gurugram
2022.01 - Current
- Performing Market research & User research
- Define the product strategy and roadmap
- Documenting & delivering product requirement with prioritized features & corresponding justification
- Wireframing product prototype
- Performing requirement walkthrough to engineering team
- Performing final product demo to management & stakeholders
BUSINESS ANALYST
POLICYX.COM
Gurugram
2021.04 - 2022.01
- Data analysis of different departments, finding gaps, loopholes and suggesting improvement areas
- Evaluation of the performance of project teams to ensure the completion of targets before deadlines
- Variance analysis of all major KPIs & preparing action plan along with responsible team & tracking horizontal deployment of the same
BUSINESS ANALYST/CUSTOMER ANALYST
VEDANTA LIMITED
2016.07 - 2020.10
- Preparation of review presentations on an ongoing basis for management reviews, Analyze customer complaints & provide recommendations on ways to improve customer satisfaction levels
- Proactively addressing customer concerns and this may involve VOC survey, etc
- Facilitating operations and sales teams to troubleshoot issues & resolve customer dissatisfaction
- Variance analysis & preparing action plan along with operations team & tracking horizontal deployment of the same in shop floor
- Creating detailed business analysis on a monthly basis, outlining problems, opportunities and solutions
- Reporting daily performance MIS to senior management & internal stakeholders
Education
Bachelor of Science - PCM
Dr. C V Raman University
Bilaspur 2013.06 - 2016.07
Skills
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Timeline
Product Analyst
Renewbuy.com
2022.01 - Current
BUSINESS ANALYST
POLICYX.COM
2021.04 - 2022.01
BUSINESS ANALYST/CUSTOMER ANALYST
VEDANTA LIMITED
2016.07 - 2020.10
Bachelor of Science - PCM
Dr. C V Raman University
2013.06 - 2016.07
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