Seasoned Analyst with deep expertise in data analysis, strategic planning, project management & product management. A quick learner always curious to learn new things.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Product Analyst
Renewbuy.com
Gurugram
2022.01 - Current
Performing Market research & User research
Define the product strategy and roadmap
Documenting & delivering product requirement with prioritized features & corresponding justification
Wireframing product prototype
Performing requirement walkthrough to engineering team
Performing final product demo to management & stakeholders
BUSINESS ANALYST
POLICYX.COM
Gurugram
2021.04 - 2022.01
Data analysis of different departments, finding gaps, loopholes and suggesting improvement areas
Evaluation of the performance of project teams to ensure the completion of targets before deadlines
Variance analysis of all major KPIs & preparing action plan along with responsible team & tracking horizontal deployment of the same
BUSINESS ANALYST/CUSTOMER ANALYST
VEDANTA LIMITED
2016.07 - 2020.10
Preparation of review presentations on an ongoing basis for management reviews, Analyze customer complaints & provide recommendations on ways to improve customer satisfaction levels
Proactively addressing customer concerns and this may involve VOC survey, etc
Facilitating operations and sales teams to troubleshoot issues & resolve customer dissatisfaction
Variance analysis & preparing action plan along with operations team & tracking horizontal deployment of the same in shop floor
Creating detailed business analysis on a monthly basis, outlining problems, opportunities and solutions
Reporting daily performance MIS to senior management & internal stakeholders
Education
Bachelor of Science - PCM
Dr. C V Raman University
Bilaspur
2013.06 - 2016.07
Skills
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Timeline
Product Analyst
Renewbuy.com
2022.01 - Current
BUSINESS ANALYST
POLICYX.COM
2021.04 - 2022.01
BUSINESS ANALYST/CUSTOMER ANALYST
VEDANTA LIMITED
2016.07 - 2020.10
Bachelor of Science - PCM
Dr. C V Raman University
2013.06 - 2016.07
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