Power BI, Advance Excel
PRIYANKA BHATTACHARYA
Surat
Summary
Senior Key Account Manager managing solar client relationships, dispatch coordination for 11+ project shipments at a time, and issue resolution across high-value accounts, resolving 21+ escalations per month. Oversees SAP order processing, LC documentation, and 36+ weekly customer follow-ups to keep shipments and billing aligned. Supports major projects with daily planning, escalation handling, and reporting that keeps stakeholders informed.
Overview
9
9
years of professional experience
Work History
Sr. Key Account Manager
Goldi Solar Ltd.
05.2024 - Current
- Managed end-to-end sales coordination and dispatch operations for solar modules.
- Handled SAP processes including SO, PI, billing, and dispatch tracking.
- Coordinated daily dispatch planning(10–15vehicles) for major clients.
- Managed key accounts like Juniper Green & Adani projects.
- Resolved ASN (Ariba) and GRN issues.
- Worked on LC Documentation and amendments.
- Developed MIS dashboards and automated reports.
- Acted as a bridge between customers and internal teams.
- May 2024 to till date
FinanceManager
WelknitFabLLP
09.2022 - 05.2024
- Maintained financial records including AP/AR, payroll, and bank reconciliations
- Conducted cost analysis and inventory valuation
- Handled GST,TDS filings and statutory compliance
- Led budgeting, forecasting, and financial statements
- Managed payroll, PF/ESI and employee benefits
- Over saw vendor payments, collections, ERP implementation
- Supported audits with proper documentation
- Sep 2022–May 2024
Sr. Accountant
Tirupati Texturisers Pvt. Ltd.
SURAT
05.2017 - 02.2022
- Managed accounting and tax compliance
- Assisted in budgeting, reporting, and invoicing
- May2017–Feb2022
- Mentored junior accountants, providing guidance on complex accounting issues and best practices.
- Analyzed financial statements, identifying trends to support strategic decision-making for management.
- Developed and implemented internal controls to enhance accuracy in financial operations.
- Led month-end close processes, ensuring compliance with GAAP and timely financial reporting.
Education
Company Secretary -
ICSI
Surat, India 04.2001 -
Post Graduate Diploma - Finance
Indira Gandhi National University
Delhi, India06.2011
Bachelor of Commerce & Diploma in Management -
Indira Gandhi National University
Delhi06.2008
Skills
Sales coordination & dispatch planning
Key account management
Client relationship management
Order fulfilment coordination
Contract documentation
Revenue forecasting
Customer onboarding
Pipeline management
Escalation management
Service level tracking
Interests
New Technologies
- Strong proficiency in MS Excel, MIS reporting, SAP, CRM and Power BI.
- Experienced in sales coordination, customer relationship management, order processing, dispatch planning and cross-functional coordination.
- Good communication and follow-up skills with the ability to coordinate effectively with customers, logistics, finance, quality and internal teams.
- Strong attention to detail, documentation and process compliance.
- Quick learner with the ability to adapt to new ERP systems, processes and business requirements.
- Interested in data analysis, process improvement, reporting automation and learning new technologies.
- Comfortable working in fast-paced and deadline-driven environments.
Timeline
Sr. Key Account Manager
Goldi Solar Ltd.
05.2024 - Current
FinanceManager
WelknitFabLLP
09.2022 - 05.2024
Sr. Accountant
Tirupati Texturisers Pvt. Ltd.
05.2017 - 02.2022
Company Secretary -
ICSI
04.2001 -
Post Graduate Diploma - Finance
Indira Gandhi National University
Bachelor of Commerce & Diploma in Management -
Indira Gandhi National University