Priyanka Chillerge
Business Operations Lead
Bengaluru
Summary
Priyanka comes with 11+ years of experience in Business Operations. She is generalist, strategic executioner and implementer to enable smooth functioning of an organization by dabbling into multiple functions like payroll, Business Banking, managing Insurance portfolio, Board and governance, statutory labor law compliance, building vendor ecosystem along with deep understanding of core variables of service business like demand, supply, utilization for enabling continued and sustained business by reporting and analyzing the variables at a given point in time. She also comes with knowledge of Agile practices and principles by working as a Business Analyst and subject matter expert for Software development team for building a business matrix tool to streamline internal reporting for better management of business for the Business Heads to make informed decisions at a given point.
Overview
12
12
years of professional experience
Work History
Business Operations Lead
Sahaj AI Software Pvt Ltd
08.2015 - Current
- Ensuring all Statutory salary related payments are made on time like PT, PF, LWF and TDS.
- Managing, maintaining Gratuity trust account with the Banks and fund Manager. Getting Trust account financially audited on yearly basis. Ensuring that Organization is complaint from Labour Law perspective.
- Maintaining and managing Business banking for day-to-day business activities and managing the working capital requirements of the organization by laisioning with Banks and handling treasury operations.
- Management of Insurance portfolio for entire Organization which includes Employee Benefits and liability needs of India, UK and AU.
- Managing Board and governance for the organization and also filing returns which are related to Company sectretarial work.
- Lead initiatives to automate processes working with development teams to build internal systems like expense management system and people functionality. Ensuring that internal systems are able to cater to the reporting needs of the growing organization.
- Working with stakeholders to implement strategic initiatives of the Organization. Lead major initiatives with CFO to restructure the Organization in 6 months.
- Created Vendor partner ecosystem by building relationships and ensuring timely payments.
- Streamlined global immigration processes, handling global mobility and liasioning with Immigration agencies across UK, USA and AU. Processing Business Visas for UK, USA and AU in-house.
- Set up payroll tool so that payroll activity is in-housed, ensuring that Salary TDS is paid and validation of the quarterly and yearly salary TDS returns to generate form 16.
Business Operations Analyst
Thoughtworks Technologies India Pvt Ltd.
06.2012 - 08.2015
- Generating variety of weekly & monthly reports for the Professional Services management team.
- Supporting business stakeholders by consolidating data from Supply & Demand for foreseeable future to provide visibility of the business health.
- Projecting availability of the bench resources for near future, project ramp downs and availability of people to start new projects.
- Monitoring Client billable & Client Non-billable hours , billable headcount across India and office wise.
- Working with the demand team for Monthly /Quarterly revenue forecasting and monitoring revenue at project, accounts, offices & country level.
- Collaborating with cross functional teams to Improve reporting, processes and tools by working with development team to recommend improvements to systems and reports.
- Involved in Annual Demand planning for Thoughtworks India. Tracking current demand & demand pipeline.
- Analyze and track demand portfolio for individual offices and at country level.
- Understanding reporting requirements from senior business leaders and translating those requirements into use cases and working with the development team to build business matrix product.
- Subject matter expert from business side in building a business matrix product.
- Working with the product Manger and development team by providing inputs and envisaging future of the product and providing inputs about current process and manual interventions that are done in existing tools and systems.
Education
PGDM -
MIT School of Business, Pune
Pune04.2012
Bachelor of Engineering -
PES Institute of Technology
Bengaluru05.2009
Skills
Payroll compliance and payroll set up
Timeline
Business Operations Lead
Sahaj AI Software Pvt Ltd
08.2015 - Current
Business Operations Analyst
Thoughtworks Technologies India Pvt Ltd.
06.2012 - 08.2015
PGDM -
MIT School of Business, Pune
Bachelor of Engineering -
PES Institute of Technology
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