Kapil
Assistant Functional Consultant
A-31, Shiv Ram Park Ext II , Nilothi More ND,DL
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
8
8
years of post-secondary education
8
8
years of professional experience
Work History
Assistant Functional Consultatnt
Sahaj Infotech Pvt Ltd
Delhi, Delhi
02.2013 - Current
- Builds and manages relationships with existing client base
- Drives account usage and actively develops opportunities to expand product sales within existing clients. (up-selling and cross-selling)
- Understand the technical and business aspects of each client
- Conduct quarterly client business reviews
- Evaluate and manage new initiatives and business opportunities.
- Provide monthly product and revenue forecasts by account
- Manage and solve any conflicts with clients or any problems they may have
- Interact and coordinate with the sales team and other staff members in other departments working on the same account
- Keep up with trends, changes, and competitor actions that might affect their client
- Availability to your clients at most times, including nights and weekends
Education
MBA - Finance
Bharti Vidyapeeth University
Delhi 04.2016 - 12.2018
BCA - Computer
Bharti Vidyapeeth University
Delhi 04.2008 - 07.2011
12th Pass From C.B.S.E - (Commerce)
Govt. Co-ed. Sr Sec School
Delhi 04.2007 - 03.2008
10th Pass From C.B.S.E -
Govt. Co-ed. Sr Sec School
Delhi 04.2005 - 03.2006
Skills
Interpersonal Skills
Salesforce
Relationship Bulking
Communication
MS Office
Financial Reporting : Profitability, Cash Flow, ROI Analysis
Additional Information
* Certification in Tally ERP.
* Certification in EPPS Infotech Pvt. Ltd Pune.
* Working on SAP Business One.
Timeline
MBA - Finance
Bharti Vidyapeeth University
04.2016 - 12.2018
Assistant Functional Consultatnt
Sahaj Infotech Pvt Ltd
02.2013 - Current
BCA - Computer
Bharti Vidyapeeth University
04.2008 - 07.2011
12th Pass From C.B.S.E - (Commerce)
Govt. Co-ed. Sr Sec School
04.2007 - 03.2008
10th Pass From C.B.S.E -
Govt. Co-ed. Sr Sec School
04.2005 - 03.2006