Social Responsibility and Community Development
Priyanka Chopra
Hospitality Professional
Bangalore
Summary
Sales leader with proven track record in driving revenue growth and fostering team collaboration. Skilled in strategic planning, client relationship management, and market analysis. Known for flexibility in adapting to changing business needs and consistently delivering results. Strong communicator who inspires team performance and aligns sales strategies with organizational goals.
Overview
17
17
years of professional experience
5
5
Languages
Work History
Associate Head of Sales
Lalit Suri Hospitality Group
02.2023 - Current
- Developed strong client relationships for improved customer satisfaction and repeat business.
- Optimized pricing strategies by monitoring competitor activities, analyzing market trends, and considering internal cost structures for profitability maximization.
- Identified new market opportunities and expanded company''s client base with tailored business development efforts.
- Contributed to business development efforts by conducting research on potential clients or partnership opportunities as needed.
- Mentored team members, helping them develop their potential in acquiring new business and training in their career enhancement .
- Developed leadership skills in team members by providing regular feedback and coaching.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Regional Sales Manager
Narang’s International Hotels Pvt Ltd
06.2023 - 02.2024
- Design and implement sales strategies and plans that expands company's customer base in alignment with business objectives
- Collate and evaluate sales, revenue and expenses reports and present realistic forecasts to the management team
- Build and promote strong and long-lasting customer relationships by collaborating with them
- Conduct marketing research to understand the customers' needs
- Continuously review sales policies and practices and update them if required
- Handling FIT + MICE business for the company through Corporate, TAs, Event Mgmt
- Companies etc
- Promote the hotel facilities by developing and implementing required promotional strategies
- Closely work with other General Managers / Unit Heads / departments of the hotel management to identify marketing and sales priorities
Key Account Manager
Carlsberg India Pvt Ltd
02.2023 - 06.2023
Owner
Bombaywala’s
01.2021 - 12.2022
- Started my own venture in form of Home Kitchen to cater the Whitefield market (Bangalore)
- Was mostly taking care of business development and acquisition of prospective clientele
- Also was overlooking the operation part of this set up
Asst. Sales Manager – Corporate FIT
The Lalit Hotels
07.2018 - 12.2020
- Handling regional sales portfolio for all the 13 hotels of the chain across India
- To develop and maintain a regular pattern of sales calls, meeting with principals of target market
- (Whitefield, Marathahalli, Outer Ring Road)
- To develop and maintain contact with business generators, meeting and convention planners, corporate accounts, and other producers closely allied to hotel business
- Majorly focusing on Corporate FIT Business for outbound
- Generating corporate sales for the given territory through existing corporate clientele
- Acquiring new clientele
- Relationship maintenance with the old and the new clients and grievance settlement
Asst. Sales Manager
Lemon Tree Hotels
11.2012 - 11.2013
Asst. Manager Sales
ITC- Fortune Select Exotica
10.2010 - 10.2012
Sales Executive
Radisson Ressort & Spa Alibaug
09.2009 - 10.2010
Food & Beverage Service
J W Marriott
09.2008 - 02.2009
Public Relation Executive
Reliance Communications Ltd
09.2007 - 09.2008
Education
MBA - Sales & Marketing
Indian Institute of Business Management
Bachelor - Hotel Management & Catering Technology
Tilak Maharashtra University
Pune, MaharashtraHigher Diploma - Hospitality Management
Kohinoor-IMI School of Hospitality Management
Khandala, MaharashtraSkills
Sales operations
Territory management
Negotiation expertise
New Business Development
Key Account Growth
Client Relationship Management
Staff Management
Awards & Certifications
- Received a reward for personality contest with the title of ‘MISS CHETANA’ at college level
- Received reward for elocution competition at college / inter college level
- Participated in various sports at school level and been awarded for the same
- Trained in professional jazz and hip-hop dance at arts in motion dancing academy
- Part of winning team of Rainbow housekeeping project, Food Festival winning team at College level
Interests
Travelling and making connections
Reading books and Articles
Timeline
Regional Sales Manager
Narang’s International Hotels Pvt Ltd
06.2023 - 02.2024
Associate Head of Sales
Lalit Suri Hospitality Group
02.2023 - Current
Key Account Manager
Carlsberg India Pvt Ltd
02.2023 - 06.2023
Owner
Bombaywala’s
01.2021 - 12.2022
Asst. Sales Manager – Corporate FIT
The Lalit Hotels
07.2018 - 12.2020
Asst. Sales Manager
Lemon Tree Hotels
11.2012 - 11.2013
Asst. Manager Sales
ITC- Fortune Select Exotica
10.2010 - 10.2012
Sales Executive
Radisson Ressort & Spa Alibaug
09.2009 - 10.2010
Food & Beverage Service
J W Marriott
09.2008 - 02.2009
Public Relation Executive
Reliance Communications Ltd
09.2007 - 09.2008
Bachelor - Hotel Management & Catering Technology
Tilak Maharashtra University
Higher Diploma - Hospitality Management
Kohinoor-IMI School of Hospitality Management
MBA - Sales & Marketing
Indian Institute of Business Management
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