PRIYANKA DAS
Kolkata
Summary
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities.
Overview
8
8
years of professional experience
Work History
Head of Operations
The Burlap People
Kolkata
09.2018 - Current
- Reviewed sales and gross profit report to assess company efficiency
- Created organization systems for inventory control, merchandising, financial reports and schedules
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
- Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Scheduled pickups and deliveries to maintain smooth operations
- Verified transactions, product orders and shipping dates and entered information into databases and reports
- Production planning and managing the whole unit
- Vendor Management
Sales Representative
Kotak Mahindra Life Insurance
07.2017 - 08.2018
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements
- Managed team of 50 employees, overseeing hiring, training, and professional growth of employees.
Advisor
SMC Global Securities
01.2017 - 06.2017
- Created business plan and identified target customers by interacting on phone and in person, handling basic inquiries and providing quotes
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on individual needs
- Recruited, trained and mentored junior financial and support staff to generate ideas, share knowledge and grow firm
- Met with clients to discuss assets, expenses and long-term and short-term investment goals to devise personalized financial plans.
Education
Bachelor's Of Commerce -
Bundelkhand University
01.2017
Skills
- Administration
- Financial Management
- Logistics
- Customer Service
- E-Commerce
- MS Excel
- MS Word
- Leadership
- Merchandising
- Production Management
- Business Operations
Websites
Languages
Advanced (C1), Bilingual or Proficient (C2), Advanced (C1)
Languages
English
Advanced
C1
Bengali
Proficient
C2
Hindi
Upper Intermediate
B2
Timeline
Head of Operations
The Burlap People
09.2018 - Current
Sales Representative
Kotak Mahindra Life Insurance
07.2017 - 08.2018
Advisor
SMC Global Securities
01.2017 - 06.2017
Bachelor's Of Commerce -
Bundelkhand University