Open To Work
Sangeeth S
Head of Operations
Bangalore,Karnataka
Work Preference
Summary
Experienced Manager adept in Service, QSR, E-commerce and Infrastructure industries. Skilled in Operations Management, liaisoning, Vendor and Purchase Management, Warehouse Operations, Logistics Management, Administration, Ecommerce, Online and Offline Marketing, Regulatory Affairs, Technical Sales, Customer Relations, and Business Management. Strong educational background with a BSc in Industrial Chemistry, MBA in Marketing & HR, and a Diploma in Operations Management.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Head of Operations
Lyncotek Venture Pvt Ltd
03.2023 - Current
- As the Head of Operations in our e-commerce company, I lead and coordinate the efforts of five crucial departments, ensuring seamless collaboration and optimal performance.
- My responsibilities encompass logistics, warehouse management, e-commerce operations, marketing strategies, project management and the implementation and maintenance of an efficient Management Information System tailored for the dynamic needs of our e-commerce platform.
- I aim to enhance operational efficiency, reduce costs, and improve customer satisfaction across our e-commerce offerings.
- Through strategic planning, collaboration with cross-functional e-commerce teams, and the implementation of innovative solutions, I drive the company towards continued success in the competitive e-commerce landscape, focusing on digital printable media, passive fire safety, energy management solutions, and road & traffic safety product.
City Head - Operations, Networking & Supply chain
ReadyAssist
12.2022 - 03.2023
- In my role overseeing the 'Roadside Assistance' services for an entire state at an e-commerce company, I led a dynamic team responsible for the seamless coordination of service providers and efficient service delivery through our mobile app.
- Collaborating closely with my team, we managed the end-to-end process, from onboarding new service vendors to ensuring the proper execution of assistance for our customers.
- Through effective teamwork, we successfully maintained a robust network, enhanced service standards, and provided reliable assistance to customers throughout the state.
Operations Manager
Microtrol Sterilisation Services Pvt Ltd
01.2017 - 11.2022
- As the Operations Manager at MICROTROL, I spearheaded the comprehensive operations of 4 factories in the North region, overseeing factory operations, technical sales, quality assurance, HR functions, and serving as a liaison with the team.
- Managing the sterilization services for diverse industries, including healthcare, food, and cosmetics, I ensured the efficient treatment of products such as disposable medical devices, pharma/cosmetic raw materials, food items, herbs, and packaging materials.
Assistant Manager - Administrations
Southern Fast Food Company Pvt Ltd
04.2011 - 12.2016
- As Assistant Manager - Administration in this quick-service restaurant chain industry, I have demonstrated proficiency in overseeing the complete recruitment cycle, managing administrative staff, and ensuring a safe work environment.
- With a track record of successfully opening seven retail outlets across Kerala, I have excelled in obtaining licenses, handling liaison and legal responsibilities, and fulfilling facilities requirements for both staff and stores.
- My role involves managing communication systems, purchasing materials, completing special projects, and maintaining filing systems.
- Additionally, I contribute to achieving financial objectives, enhancing program and service quality, and fostering continuity among corporate teams.
- I stay abreast of industry trends, attend educational workshops, and contribute to team efforts by accomplishing diverse responsibilities, including data analysis and reporting on the onboarding process.
Education
Bachelor's of Science - Industrial Chemistry
Mahatma Gandhi University
02.2011
Master of Business Administration - Marketing and HR
Dr. C V Raman University
12.2021
Skills
- Operations Management
- Cross-functional Collaborations
- Performance Review
- E-Commerce Operations
- Team Leadership and Management
- Administration
- Project Management
- Liaison and Legal
- Communication and Coordination
- Analytical and Reporting
- Continuous Learning and Networking
- Problem Solving
- Strategic Planning
Certification
- Fundamentals of Digital Marketing, Google, 2022-05-01
- Fundamentals of E-Commerce, eMarketing Institute(Online), 2022-02-01
- Business Analysis & Process Management, Coursera, 2022-07-01
- Six Sigma Yellow Belt, www.6sigmastudy.com, 2022-09-01
- Lean Six Sigma White Belt, The Council for Six Sigma Certification, 2022-01-01
Languages
Malayalam
Tamil
Kannada
Hindi
English
Software
CRM
ERP
Timeline
Head of Operations
Lyncotek Venture Pvt Ltd
03.2023 - Current
City Head - Operations, Networking & Supply chain
ReadyAssist
12.2022 - 03.2023
Operations Manager
Microtrol Sterilisation Services Pvt Ltd
01.2017 - 11.2022
Assistant Manager - Administrations
Southern Fast Food Company Pvt Ltd
04.2011 - 12.2016
Bachelor's of Science - Industrial Chemistry
Mahatma Gandhi University
Master of Business Administration - Marketing and HR
Dr. C V Raman University
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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