Priyanka Debnath
Operation & Admin Manager
Kolkata,WB
Summary
Dynamic Operations & Admin Manager with a proven track record at SBI Life Insurance Co Ltd, excelling in organizational leadership and office administration. Enhanced workflow efficiency through strategic process improvements and effective staff training. Skilled in cross-departmental collaboration, driving productivity and compliance across teams.
Overview
21
21
years of professional experience
25
25
years of post-secondary education
Work History
Operations & Admin Manager
SBI Life Insurance Co Ltd
Kolkata, West Bengal
12.2005 - Current
- Developed and implemented efficient administrative processes to streamline office operations.
- Led team meetings to ensure alignment on project goals and departmental objectives.
- Oversaw budget tracking and expense reporting for departmental initiatives.
- Enhanced communication protocols between departments to improve workflow efficiency
- Conducted regular audits of administrative functions to identify areas for improvement.
- Collaborated with cross-functional teams to support strategic planning initiatives.
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Updated reports, managed accounts, and generated reports for company database.
- Trained employees in company and regulatory compliance requirements to promote conformance
Education
Bachelor of Accounting - Commerce
Calcutta University
Kolkata 04.2021 - 06.2024
WBCHSE -
St. Johns Diocesan Girls Higher Secondary School
Kolkata 04.1999 - 03.2021
WBBSE -
St. John Diocesan Girls Higher Secondary School
Kolkata 03.1999 - 03.1999
Skills
Office administration
Organization and multitasking
Staff management
Accounting procedures
Customer service management
Organizational leadership
Event coordination
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Bengali
Advanced (C1)
Accomplishments
- Passed Licentiate examination from Insurance Institute of India
- Received accolades and recognition for multiple assignment like renewal persistency, audit closure, claim settlement and compliance
- Won Man of the Series trophies for maximum closure of terminated policies in policy servicing
Software
Advanced excel, powerpoint presentation
Timeline
Bachelor of Accounting - Commerce
Calcutta University
04.2021 - 06.2024
Operations & Admin Manager
SBI Life Insurance Co Ltd
12.2005 - Current
WBCHSE -
St. Johns Diocesan Girls Higher Secondary School
04.1999 - 03.2021
WBBSE -
St. John Diocesan Girls Higher Secondary School
03.1999 - 03.1999