PRIYANKA DHUMALE
Mumbai
Summary
Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy.
Overview
9
9
years of professional experience
Work History
Relationship Manager
HDFC BANK
MUMBAI
10.2025 - Current
- Managed client relationships to understand financial needs and provide solutions.
- Facilitated communication between clients and internal teams for service delivery.
- Coordinated meetings to discuss account management and resolve issues.
Sales Manager
Kotak Mahindra Bank
12.2024 - Current
- Led team meetings to align sales goals and share best practices.
- Developed sales strategies to enhance customer engagement and retention.
- Analyzed market trends to identify opportunities for product improvement.
- Managed customer relationships through regular follow-ups and support initiatives.
- Managed daily operations of sales department, including supervision of staff members.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Resolved customer complaints regarding sales and service.
Branch Sales Manager
Axis Bank Ltd
05.2023 - Current
- Achieving growth and hitting sales targets by successfully managing the sales team. Designing and implementing a strategic sales plan that expands company’s customer base and ensure it's strong presence. Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives.
Unit Manager
Calibehr Business Support Pvt Ltd ( SBI CARDS )
07.2017 - 04.2023
- Hiring; managing and supervising staff; developing and managing budgets; leading teams; and communicating with patients, physicians and staff members at all levels in the organization.
- Drive administrative, operational, reporting and quality improvements through partnership with internal teams
- Manage financial control by applying a comprehensive understanding of the department Profit & Loss (P&L), including appropriate accruals, client allocations, the impact of capitalization, recovery and fixed price contracts in order to improve operational efficiency and productivity
- Provide oversight of the Business Critical Milestone Reporting process and other reporting processes to ensure quality, efficiency and accuracy
- Ensure headcount is accurate, real estate is inventoried and planned, and onboarding and termination of resources are managed.
Education
BSC -
Kirti College
01-2019
HSC -
Kirti College
01-2014
SSC -
Lions Pioneer High School
01-2012
Skills
- Sales strategy and market analysis
- Customer relationship management
- Revenue growth and performance monitoring
- Talent development and leadership
- Problem solving
- Goal setting
Languages
English, Hindi, Marathi
Hobbies and Interests
Listening Music, Singing, Shopping
Disclaimer
I hereby declare that the details and information given above are complete and true to the best of my knowledge.
Timeline
Relationship Manager
HDFC BANK
10.2025 - Current
Sales Manager
Kotak Mahindra Bank
12.2024 - Current
Branch Sales Manager
Axis Bank Ltd
05.2023 - Current
Unit Manager
Calibehr Business Support Pvt Ltd ( SBI CARDS )
07.2017 - 04.2023
BSC -
Kirti College
HSC -
Kirti College
SSC -
Lions Pioneer High School