Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Priyanka Garg

Gurugaon

Summary

Dynamic Salesforce development leader with proven expertise at Accenture Solution Ltd. in driving CRM migrations and optimizing data processing solutions. Skilled in Apex programming and project management, I excel in gathering requirements and delivering impactful results. Renowned for effective communication and team leadership, I enhance customer insights through innovative reporting and automation strategies.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Packaged App Development Team Lead

ACCENTURE SOLUTION LTD.
07.2017 - Current
  • Developed batch solutions and schedulers for large data processing.
  • Performed mass data updates using Apex and Batch Apex.
  • Led Salesforce org setup and migration from other CRM platforms.
  • Customized Salesforce with Apex and triggers for business automation.
  • Managed user profiles, access controls, and data security.
  • Gathered requirements, created specs, and estimated LOE for Salesforce projects.
  • Proposed technical solutions and performance improvements.
  • Implemented Gainsight Rule Engines for customer service automation.
  • Created reports and dashboards for customer insights.
  • Led system and data integrations; performed testing and optimization.

Intern

ST Microelectronics
08.2016 - 12.2016
  • Application Collect the Sensor data from STM32 Board and display it on cloud and also send alert e-mail message when extreme conditions occurs

Education

Bachelor of Engineering in Computer Science

Guru Nanak Dev Engineering College
Ludhiana, India
07-2017

Skills

  • Salesforce development and CRM migration
  • Apex programming
  • Data integration and batch processing
  • Requirement gathering and problem solving
  • Project management
  • Effective communication and client communication
  • Reliability and team leadership

Affiliations

  • Received ‘Extra Miler' Apex award in 2019 for outstanding performance.
  • ‘Accenture Celebrates Excellence' Team award in the Client & Customer category
  • FY25 ATCI NA Pinnacle Award Winner – Q2 - Jan

Certification

Salesforce Certified Administrator

Salesforce Certified Platform App Builder

Salesforce Certified Platform Developer I

Salesforce Certified Platform Developer II

Salesforce Certified Sales Cloud Consultant

Salesforce Certified Service Cloud Consultant

Salesforce Certified Advanced Administrator

Salesforce Certified Field Service Consultant

Salesforce Certified Experience Cloud Consultant

Salesforce Certified Data Architect

Salesforce Certified Sharing and Visibility Architect

Salesforce Certified Application Architect

Salesforce Certified AI Associate

Timeline

Packaged App Development Team Lead

ACCENTURE SOLUTION LTD.
07.2017 - Current

Intern

ST Microelectronics
08.2016 - 12.2016

Bachelor of Engineering in Computer Science

Guru Nanak Dev Engineering College

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Priyanka Garg