Successful Executive with over 9 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Deputy Manager - Operations
Aakash Educational Services Limited
Kolkata
12.2023 - Current
Utilizing Excel and statistical tools to gather, analyze, and present data for decision-making purposes.
Creating and maintaining data-driven reports and dashboards to track key performance metrics.
Ensuring effective communication within the organization and with external stakeholders.
Managing and maintaining the company's Customer Relationship Management (CRM) system.
Generating and distributing reports from the CRM to support sales and marketing efforts.
Collaborating with cross-functional teams to achieve project goals.
Preparing reports, presentations, and documents for internal and external use.
Executive - Operations & Academics
École Intuit Lab - Techno India University
Kolkata
04.2021 - 08.2023
Managed day to day operations of the campus which included sourcing supplies required to run the campus and monitored company inventory to keep stock levels and databases updated
Sourced expert faculties and connecting to recruiting agencies
Managed and maintained institute's Learning Management System (LMS) along with acquainting it with parents and students
Analyzed budget and implemented financial plans for academic programs and related events and kept the institution financially sound by tracking expenses and maintaining detailed records.
Devised strategies to reduce expenses, modernize operations and revamp procedures to improve institution operations
Managed payments of fees from students and ensuring that it is paid in a timely manner and also ensured faculty payments are completed within the stipulated time
Assisted faculty and staff in duties such as teaching classes, conducting orientation programs and issuing transcripts
Maintained and ensured functioning of IT related equipments- Software and Hardware
Conferred with educators to identify current classroom concerns and diversify instructional strategies
Coordinated follow up and student outreach to monitor academic progress for at-risk students
Used critical thinking to break down problems, evaluate solutions and make decisions
Business Development Manager
Jaiswal Tubes (India)
Kolkata
06.2014 - 12.2020
Developed and implemented favorable pricing structures balancing firm objectives against customer targets
Established relationships with key decision-makers within customer's organization to promote growth and retention
Engaged in overseeing and streamlining day to day operations and ensuring efficient flow of business transactions and payments from various clients
Fostered a mutually beneficial relationship with clients across the industry and was also responsible for streamlining the finished goods procurement process
Supported organizational account management duties under direct supervision
Monitored revenue, risk and capital allocations for financial transparency and balance
Collaborated with purchasing to maintain levels of quality and on-hand inventory.
Education
B. TECH IN INFORMATION TECHNOLOGY -
TECHNO INDIA COLLEGE OF TECHNOLOGY
06.2014
ISC -
WELLAND GOULDSMITH SCHOOL
05.2009
ICSE -
WELLAND GOULDSMITH SCHOOL
05.2007
Skills
Planning and Implementation
Administrative Management
Sales Monitoring
Customer Relationship Management (CRM)
Operations Management
Customer Relations
Orientating and Training
Schedule Management
Certification
Successful Negotiations: Essential Strategies and Skills by University of Michigan
Everyday Excel course offered by the University of Colorado, Boulder gaining insights expression entry, excel formulae, data visualization and data management
Management Consulting Skills Mastery - Udemy
Oracle - 6 weeks training from NIVT on Implementation of Leave Management System in an organization
Timeline
Deputy Manager - Operations
Aakash Educational Services Limited
12.2023 - Current
Executive - Operations & Academics
École Intuit Lab - Techno India University
04.2021 - 08.2023
Business Development Manager
Jaiswal Tubes (India)
06.2014 - 12.2020
B. TECH IN INFORMATION TECHNOLOGY -
TECHNO INDIA COLLEGE OF TECHNOLOGY
ISC -
WELLAND GOULDSMITH SCHOOL
ICSE -
WELLAND GOULDSMITH SCHOOL
Successful Negotiations: Essential Strategies and Skills by University of Michigan
Everyday Excel course offered by the University of Colorado, Boulder gaining insights expression entry, excel formulae, data visualization and data management
Management Consulting Skills Mastery - Udemy
Oracle - 6 weeks training from NIVT on Implementation of Leave Management System in an organization
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Vijay JoshiVijay Joshi
Associate Team Leader at Aakash Educational Services LimitedAssociate Team Leader at Aakash Educational Services Limited