PRIYANKA JOSHI
Mumbai
Summary
Dynamic leader with a proven track record at Heads up for Tails, enhancing customer satisfaction and fostering a collaborative work environment. Skilled in employee performance evaluations and adept at cost control, I excel in fast-paced settings, driving operational excellence. My strong communication abilities and knack for quick learning have consistently improved team efficiency and service quality.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Heads up for Tails
08.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Jewel Sale
Reliance
12.2022 - 12.2022
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Beauty Advisor
P&g
07.2017 - 09.2020
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Followed up with customers to increase satisfaction with purchases and services.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
Superior
Aje India Pvt Ltd
08.2016 - 11.2017
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Education
Typcom -
Mumbai University Mumbai
Bandra 06.2023
Skills
Employee scheduling
Employee performance evaluations
Recruiting and interviewing
Cost Control
Timeline
Jewel Sale
Reliance
12.2022 - 12.2022
Assistant Manager
Heads up for Tails
08.2022 - Current
Beauty Advisor
P&g
07.2017 - 09.2020
Superior
Aje India Pvt Ltd
08.2016 - 11.2017
Typcom -
Mumbai University Mumbai