PRIYANKA KAUR B
BENGALURU
Summary
Highly astute Customer Service Executive finding effective resolutions for issues. Promoting dynamic listening and team collaboration skills. Looking for a customer service role at a new company.
Overview
1
1
year of professional experience
Work History
Customer Service Executive
Volkswagen Mysore Showroom
Mysuru
05.2024 - Current
- Provided prompt and courteous service to customers via phone, email, and chat.
- Resolved customer complaints in a timely manner while maintaining professional attitude.
- Maintained accurate records of customer interactions, transactions and comments in the database system.
- Collaborated with other departments to ensure customer satisfaction.
- Ensured that all customer queries were handled quickly and professionally.
Receptionist
Bridgestone TVS
Bengaluru
08.2023 - 04.2024
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Education
Morning Star School
BengaluruSJR PU College For Women
BengaluruSkills
- Billing & Payment management
- Customer queries
- Customer Support & Feedback
- Team work and collaboration
- Leadership
Languages
Hindi
First Language
English
Proficient (C2)
C2
Kannada
Proficient (C2)
C2
Tamil
Proficient (C2)
C2
Affiliations
- Travelling And Exploring
- Coking
- Gymming
Timeline
Customer Service Executive
Volkswagen Mysore Showroom
05.2024 - Current
Receptionist
Bridgestone TVS
08.2023 - 04.2024
Morning Star School
SJR PU College For Women
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