Educated individual with expertise in various sectors. An energetic personality coupled with terrific upselling skills. Ready to join a new organization in the role of an Executive.
Hi, I’m
VIBHORE KATARIA
Modinagar
Summary
Overview
6
years of professional experience
Work History
iEnergizer NOIDA
Customer Service Executive
12.2017 - Current
Job overview
Education
Intermediate
01.2014
University Overview
- Percentage: 80% (PCM)
- Board: C.B.S.E. Board
High School
01.2012
University Overview
- Board: C.B.S.E. Board
- GPA: 6.6
CCS UNIVERSITY
Bachelor of Computer Applications
University Overview
KIET Group of Institutions
B. Tech. first year
University Overview
Dropped Out
Skills
- Proficient in finding and resolving malfunctions using good billing, technical, and communication skills
- Hard working student (IIT JEE 2015 qualifier) who is driven and possesses excellent interpersonal, logical thinking & analytical abilities
- Possesses proven analytical and research abilities that will aid your company in meeting its milestones
- Can explain billing, technical and complex concepts to people with no technical and billing background
- Self Confidence
- Payment Management
- Basic Dispute Processing and handling
- Account Management
- Issue Escalation
- Technical Support
- Troubleshooting
- Customer Retention
- Queue Management
- Client Engagement
Achievement
Achievement
- IIT JEE 2015 qualifier.
- Was selected in IISER Pune in 2015.
- Top performer of the month.
- Multiple client appreciations for reporting and handling multiple emerging billing issues.
Personal Information
Personal Information
- Father's Name: Late. Sh. Anil Kataria
- Date of Birth: 05/09/1998
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Languages
Languages
- Hindi
- English
Disclaimer
Disclaimer
I hereby certify that all information provided here is correct to the best of my knowledge & belief.
Languages
Hindi
First Language
English
Advanced (C1)
C1
Timeline
Customer Service Executive
iEnergizer
12.2017 - Current
Intermediate
High School
CCS UNIVERSITY
Bachelor of Computer Applications
KIET Group of Institutions
B. Tech. first year