Summary
Overview
Work History
Education
Skills
Timeline
Generic

Priyanka Kr

Process Developer
Bengaluru

Summary

Looking for an opportunity to secure the position where I can employ all my skill and experience in adding value to the job assigned to me and grow along with the Organization.

Overview

3
3
years of professional experience
3
3
Languages

Work History

Process Associate

Firstsource Solutions
03.2021 - 04.2023

*Prioritized secure handling of sensitive customer information within processes, minimizing potential liability issues by proactively managing risk.
*Developed new processes for increased production capacity and improved product quality.
*Trained new employees on established processes, ensuring consistent performance across the team.
*Participated in continuous improvement initiatives, focusing on eliminating non-value-added activities and reducing variability in processes.

Process Developer

Genpact
03.2023 - 02.2024

*Provided chat support at Intel. Interacting with customers from diverse backgrounds and addressing their technical inquiries

*Provided efficient and effective support, ensuring customer satisfaction and reinforcing Intel's reputation for excellence in technology and customer service.


Education

SSLC -

Shree Bhuvanendra Vidya Samasthe
Chickmaglore
04.2001 -

PUC - Accounting

JVS High School
Chickmanglore
04.2001 -

B.com -

AIT
Chickmanglore
04.2001 -

Skills

*Diploma in Computerized Accounting

* MS office (Advance Excel, word, Power point)

*Process Development

*Business Intelligence

Timeline

Process Developer

Genpact
03.2023 - 02.2024

Process Associate

Firstsource Solutions
03.2021 - 04.2023

SSLC -

Shree Bhuvanendra Vidya Samasthe
04.2001 -

PUC - Accounting

JVS High School
04.2001 -

B.com -

AIT
04.2001 -
Priyanka KrProcess Developer