Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
CustomerServiceRepresentative
Priyanka Panchal

Priyanka Panchal

Mumbai

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Sales and Marketing Executive

Rabir Real Estate And Developers LLP.
07.2025 - Current
  • Managed sales promotions and marketing strategies on major social media sites.
  • Outlined marketing strategies and developed collateral in close collaboration with product management personnel.
  • Directed canvassing plans to facilitate consistent, high-quality appointments for sales representatives.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Made onsite sales calls to prospective customers to help sales representatives close lucrative deals.
  • Analyzed sales and marketing data for improved strategies.
  • Managed over 50 customer calls per day.

Pre-Sales Executive

Maitri Realty
11.2022 - 01.2025
  • Identifying and sourcing new sales opportunities through inbound lead follow-up, outbound cold calls, and emails.
  • Contacting potential customers to understand their property requirements and preferences.
  • Database management.
  • Customer support and follow-ups.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Managed over 50 customer calls per day.

Sales Associate

Itz Showtime Staffing & Events
01.2021 - 04.2021
  • Project – Ruparel Reality Kandivali West
  • Contacting potential customers to understand their property requirements and preferences.
  • Data maintenance.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Customer support and follow-ups.
  • Engaged with customers to build rapport and loyalty.
  • Answered customer questions about the property

Property Advisor

Shine Diamond Developer Pvt Ltd
03.2019 - 02.2020
  • Calling up clients for site visits.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Data maintenance.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Communicated with clients to understand property needs and preferences.
  • Advertised client properties through websites, social media, and real estate guides.

Pre-sales Executive

Vmansions India Pvt Ltd
11.2018 - 03.2019
  • Cold calling.
  • Data maintaining.
  • Site visit.
  • Lead generation.
  • Stayed current on company offerings and industry trends.
  • Developed and maintained strong working relationships with professionals within assigned territory.

Supervisor

Forever Living Products Pvt Ltd
05.2015 - 04.2018
  • Maintain client records.
  • Follow-ups.
  • Team leader.
  • Revamped a business page on Facebook, resulting in a 60% increase in followers and a 4% increase in revenue.

Education

Bachelor of Commerce - B.Com

University of Mumbai
Mumbai, India
04.2017

Higher Secondary Certificate - HSC

Matushri Pushpaben Vinubhai Valia College of Commerce
Mumbai
03.2013

Skills

  • Communication
  • Social Media Marketing
  • Quick Learner
  • Marketing campaign evaluation
  • Database maintenance
  • Team leadership

Certification

  • Google Digital Garage
  • Smart Professional Accountant (SPA)

Languages

English
Hindi
Gujarati
Marathi

Timeline

Sales and Marketing Executive

Rabir Real Estate And Developers LLP.
07.2025 - Current

Pre-Sales Executive

Maitri Realty
11.2022 - 01.2025

Sales Associate

Itz Showtime Staffing & Events
01.2021 - 04.2021

Property Advisor

Shine Diamond Developer Pvt Ltd
03.2019 - 02.2020

Pre-sales Executive

Vmansions India Pvt Ltd
11.2018 - 03.2019

Supervisor

Forever Living Products Pvt Ltd
05.2015 - 04.2018

Higher Secondary Certificate - HSC

Matushri Pushpaben Vinubhai Valia College of Commerce

Bachelor of Commerce - B.Com

University of Mumbai
Priyanka Panchal