Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Software
Languages
Interests
Timeline
Hi, I’m

PRIYANKA RAMAN

Program Manager
South Dumdum
How many ideas have there been in the history of the human race that were unthinkable ten years before they appeared?
Fyodor Dostoevsky
PRIYANKA RAMAN

Summary

Experienced Program and Project Manager with 7 years in IT services, skilled in Agile methodologies, stakeholder communication, and driving successful project delivery. Proficient in data analysis, process optimization, and leading cross-functional teams to achieve business goals. Adept at leveraging tools like MS Excel, SQL, Tableau for enhanced decision-making and operational efficiency.

Overview

8
years of professional experience
9
years of post-secondary education
6
Certifications
4
Languages

Work History

Amazon Inc.
Hyderabad

Program Manager
11.2021 - 12.2023

Job overview

Company Overview: A global company focusing on e-commerce, cloud computing, and AI

  • Led 8 cross-functional programs involving multiple stakeholders, enhancing in-house tools and improving ML models by conducting 30 audits
  • Designed and implemented a tracking mechanism, reducing delayed deliveries by 20%
  • Conducted statistical analyses of third-party data, influencing critical decision-making processes
  • Managed and trained an audit team of 30, achieving 98% quality metrics in project deliverables
  • Handled multiple dive deep programs to root cause problems leading to failed or delayed package deliveries by the delivery partners and reduced such issues by 15%-20% through different programs.

Tesla Outsourcing Services & Tesla Mechanical Designs
Ahmedabad

Senior Project Coordinator
10.2020 - 08.2021

Job overview

Company Overview: A company offering a range of Architectural and BIM outsourcing services and mechanical designs

  • Work allocation to the team on a daily basis
  • Handled and monitored 8 projects daily
  • Responsible for monitoring project loopholes and ensuring on-time delivery
  • Client acquisition, relationship building, project management
  • Prepared quotations for projects and negotiated budgets
  • Increased revenue by 15% within one month by analyzing delivery timelines for recurring clients and optimizing processes to reduce delivery span, enabling the accommodation of additional projects.

L&T Technology Services
Vadodara

Consultant (Project)
06.2019 - 06.2020

Job overview

Company Overview: A leading global engineering services company

  • Conducted detailed analysis of on-time vs late deliveries across 4 projects, identifying root causes and reducing late delivery instances by 25%
  • Managed client relationships and served as primary contact for external clients
  • Identified process inefficiencies through gap analysis.

Genesys International Pvt. Ltd.
Hyderabad

Team Lead
06.2017 - 06.2019

Job overview

Company Overview: A company focused on GIS-related services

  • Handled quality and final delivery team of 60 employees for the project
  • Improved quality metrics for maps from 96% to 99.5% through gap analysis
  • Conducted daily meetings to address team queries and ensure smooth functioning
  • Worked with multiple teams to streamline production and delivery processes
  • Managed change management and risk management for processes and successfully enhanced map quality by 15%.

Genesys International Pvt. Ltd.
Mumbai

Executive (Lead Trainer)
12.2016 - 06.2017

Job overview

Company Overview: A company providing GIS-related services

  • Presented project progress demos to clients and stakeholders in regular reviews
  • Prepared project plans and handled client feedback for final data
  • Trained 12 batches of 40 employees for multiple projects.

Shivaji Science College
Nagpur

Lecturer
05.2016 - 11.2016

Job overview

Company Overview: An educational institution providing postgraduate and undergraduate education

  • Provided classroom and field training to final year graduation students
  • Conducted inter-college competitions and student exchange programs
  • Achieved a 100% passing rate as a lecturer by providing tailored classroom instruction, practical field training, and personalized student mentoring, resulting in improved academic performance and engagement
  • Evaluated student progress through regular assessments, providing detailed feedback for improvement and growth.

Education

IMT-CDL Ghaziabad
Distance

MBA from Operations Management And Business Analytics
07.2024 - Current

Austin University, Texas
Distance

Post Graduate Program from Data Science and Business analytics
10.2020 - 10.2021

National Institute of Technology
Raipur, India

M.Tech. from Applied Geology
06.2013 - 05.2016

R.T.M.Nagpur University
Nagpur

Bachelor of Science from Physics, Chemistry, Geology
06.2010 - 05.2013

Maharashtra State Board
Nagpur

H.S.S.C
06.2009 - 06.2010

Maharashtra State Board
Nagpur

S.S.C
06.2007 - 06.2008

Skills

Data analysis: SQL querying, Python coding (basics), Tableau

Certification

Agile and Waterfall methodologies

Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

SQL

Python

Tableau

MS Excel

QGIS

Adobe Illustrator

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Marathi
Upper intermediate (B2)
Bengali
Beginner (A1)

Interests

Coffee Brewing

Traveling

Dancing

Singing

Designing

Timeline

IMT-CDL Ghaziabad

MBA from Operations Management And Business Analytics
07.2024 - Current

Program Manager

Amazon Inc.
11.2021 - 12.2023

Austin University, Texas

Post Graduate Program from Data Science and Business analytics
10.2020 - 10.2021

Senior Project Coordinator

Tesla Outsourcing Services & Tesla Mechanical Designs
10.2020 - 08.2021

Consultant (Project)

L&T Technology Services
06.2019 - 06.2020

Team Lead

Genesys International Pvt. Ltd.
06.2017 - 06.2019

Executive (Lead Trainer)

Genesys International Pvt. Ltd.
12.2016 - 06.2017

Lecturer

Shivaji Science College
05.2016 - 11.2016

National Institute of Technology

M.Tech. from Applied Geology
06.2013 - 05.2016

R.T.M.Nagpur University

Bachelor of Science from Physics, Chemistry, Geology
06.2010 - 05.2013

Maharashtra State Board

H.S.S.C
06.2009 - 06.2010

Maharashtra State Board

S.S.C
06.2007 - 06.2008
PRIYANKA RAMANProgram Manager