Priyanka Ravi
Summary
Associate Test Lead with 6 years of hands-on experience in digital banking and software testing, demonstrating strong passion for quality assurance and delivery excellence. Possesses extensive domain knowledge across digital banking modules including Cards (Credit & Debit), Payments, Customer Onboarding, Personal Loans, Savings, T24, and Urbis, with solid expertise in test management tools such as JIRA. Proven track record of leading testing initiatives, streamlining QA processes, and delivering defect-free releases. Known for strong analytical problem-solving skills, attention to detail, and effective communication in fast-paced Agile environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Associate Test Lead
Maveric
Bangalore
09.2022 - Current
- Team handling (Resources management, Daily Task Allocation, Internal Huddle Call, Mentoring new members – 35+ Associates)
- Gained hands-on experience and applied strong domain knowledge in Digital Banking, actively contributing to the design, testing, and delivery of secure and user-centric banking solutions.
- Extensive experience in Functional testing, System Testing, Retesting, Regression Testing, Integration testing, Adhoc Testing and User Acceptance Testing.
- Interacting directly with clients and coordinating with teams from onshore and offshore. In charge of managing the Test Execution, Defect Management and Stakeholder queries for the engagement
- Designing and developing the scope of testing, Test plan, and generating test reports, defect reports and QA documentation
- Logged defects in JIRA for the functionalities which were deviated from the requirements in Quality Centre. Extensively involved in defect tracking tools in JIRA
Systems Engineer
Infosys
11.2019 - 09.2022
Project 1: Citizens Bank
- Has strong application knowledge to maintain the application.
- Excellent analytical abilities. Demonstrated problem solving skills in complex system environment.
- Strong critical thinking skills, troubleshooting and debugging skills.
- Experience using an incident management system for handling support requests and reporting features.
- Basic knowledge of AWS cloud for monitoring the instances.
Project 2: Citizens bank
- Analyze business and functional requirements and proactively raise clarifications or ambiguities.
- Design comprehensive test cases and review test designs prepared by team members.
- Write, review, and validate test scripts developed by the team to ensure quality and coverage.
- Log defects identified during test execution, track them to closure, and coordinate with stakeholders for resolution.
Education
B.Sc. Software Systems
Sri Krishna Arts and Science College
Coimbatore, TN01-2019
Higher Secondary
Vidyaa Vikash Matric and Higher Secondary School
Coimbatore, TN01-2016
SSLC
Vivekanandha Memorial Matric School
Ooty, TN01-2014
Skills
Tools & Technologies: JIRA, Confluence, Power BI, Salesforce, service now, shell scripting
Modules : Cards (Credit & Debit), Payments, Customer Onboarding, Personal Loans, Savings
Core Banking & Platforms: T24, Urbis, TMSX
Accomplishments
- Awarded the “Rising Star” recognition for outstanding contributions within four months of joining the project.
- Received the High‑Five Award for the successful delivery of the “ila Rewards” project, meeting quality and timeline expectations.
- Earned the “Torchbearer” Award for mentoring future leads and driving the adoption of automation and AI in delivery.
- Recognized with the Team Excellence Award for initiating multiple Continuous Improvements (CIs) and effectively guiding the team’s transition into a techno‑functional role.
Certification
- Completed the Generative AI for Beginners course on Udemy.
- Gained valuable insights into AI implementation, automation strategies, and innovative AI-driven solutions applicable to testing and analytics
Continuous Improvements
1. DAB- Data Automation Bot:
A centralized bot is developed to enable testers to request test data via natural language prompts which autonomously replies with the data, marks it as used. It is built using Power Automate with seamless integration into Microsoft Teams
.
2. JIRA Utility – Test Flight Defects
Utility to raise TestFlight defects seamlessly from confluence page.
converting them into defects in JIRA using .BAT file.BAT file
Timeline
Associate Test Lead
Maveric
09.2022 - Current
Systems Engineer
Infosys
11.2019 - 09.2022
B.Sc. Software Systems
Sri Krishna Arts and Science College
Higher Secondary
Vidyaa Vikash Matric and Higher Secondary School
SSLC
Vivekanandha Memorial Matric School