Summary
Overview
Work History
Education
Skills
Interests
Work Availability
Quote
Timeline
Barista
Priyanka Saini

Priyanka Saini

New Delhi,DL

Summary

Experience Credit analyst and Insurance Advisor with over 6.10 years of experience in Bank and Insurance sector. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
14
14
years of post-secondary education

Work History

Credit Card Specialist

American Express
Gurgaon, HR
09.2019 - 09.2022
  • Fielded incoming customer calls to deliver high-quality solutions.
  • Generated reporting to aid leadership with information to determine future credit card goals.
  • Recommended products and services to meet customers' credit card and banking needs.
  • Maintained product details and protocols to comply with contracts and disclosures.
  • Monitored existing customer accounts for continued creditworthiness based on analysis of past performance and current information.
  • Minimized accounts receivable collections and reconciled customer billings and statements.
  • Reviewed customer files on regular basis to make sure receivables were in sound condition.
  • Improved understanding of financial statements, which helped in assessing risk.
  • Complied with internal controls and government regulations.
  • Fielded 70 incoming customer calls to deliver high-quality solutions

UNIVERSAL BANKER

Barclays Bank PLC
Noida, UP
03.2018 - 09.2019
  • Determine customers' financial services needs and prepare proposals to sell services that address these needs
  • Contact prospective customers to present information and explain available services
  • Develop prospects from current commercial customers, referral leads, or sales or trade meetings
  • Build and maintain client bases, keeping current client plans up-to-date and recruiting new clients on an ongoing basis
  • Analyze financial information obtained from clients to determine strategies for meeting clients' financial objectives
  • MS Office
  • Business Writing Skills as of June 2014
  • Completed Working with Assertiveness as of April 2014.

JUNIOR PRODUCT ENGINEER

HCL
Noida, UP
12.2014 - 08.2015
  • Provide technical support and instruction to staff or customers regarding equipment standards, assisting with specific, difficult in-service engineering
  • Develop or perform operational, maintenance, or testing procedures for electronic products, components, equipment, or systems
  • Evaluate operational systems, prototypes and proposals and recommend repair or design modifications, based on factors such as environment, service, cost, and system capabilities
  • Determine material and equipment needs and order supplies.

INSURANCE ADVISOR

EXL
Noida, UP
05.2013 - 11.2014
  • Refer questionable claims to investigator or claims adjuster for investigation or settlement
  • Customize insurance programs to suit individual customers, often covering a variety of risks
  • Explain features, advantages and disadvantages of various policies to promote sale of insurance plans
  • Calculate premiums and establish payment method
  • Examine claims forms and other records to determine insurance coverage.

Education

BCOM Accounting - Finance

Vinayaka Missions University
Delhi, DL
04.2001 - 09.2013

High School Diploma -

ACN International University
New Delhi, DL
04.2003 - 06.2004

Skills

Credit risk

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Interests

Manhwa

Net surfing

Music ( K-pop )

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Remember that not getting what you want is sometimes a wonderful stroke of luck.
Tenzin Gyatso, Fourteenth Dalai Lama

Timeline

Credit Card Specialist

American Express
09.2019 - 09.2022

UNIVERSAL BANKER

Barclays Bank PLC
03.2018 - 09.2019

JUNIOR PRODUCT ENGINEER

HCL
12.2014 - 08.2015

INSURANCE ADVISOR

EXL
05.2013 - 11.2014

High School Diploma -

ACN International University
04.2003 - 06.2004

BCOM Accounting - Finance

Vinayaka Missions University
04.2001 - 09.2013

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Priyanka Saini