PRIYANKA SINGH

Client : Unilever (Power Platform)

Project : SNOP Europe Cashup

• Requirement gathering and feasibility analysis for creating user friendly canvas apps.
• Creating BRD documents and leading a team of developers.
• Stakeholder management, client interaction and engaging with developers to ensure project delivery.
• Integrating Power Apps with diverse data sources including SQL server, Dataverse and SharePoint.

Client : HSBC (Robotic Process Automation)

Project : Referral for multiple markets, Reference Letter Creation

• Process analysis and feasibility checks
• Mentored/ Leading a team of developers to achieve the process delivery on time
• Designed the Process Analysis Document, PDD, SDD, Unit Testing checklist, Integration testing plan
• Regular interaction with global stakeholders
• Code reviews and Bot quality check
• Code Development, maintenance, and support
• Communicating with users and client-side manager for requirement gathering and analysis
• Performance monitoring of immediate team members and providing guidance on the same

• Responsible for development of new BOTS following Blue Prism design standards and latest audit guidelines.

• End to end BOT deployments involving requirement analysis, design, build, SIT, UAT, go live and hypercare.

• Creating and maintaining project documentations like PDD, SDD, ODI, UAT test sheet, Defect log.

• Attending sprint/backlog refinement meetings, updating sprint feedback in confluence, and participating in sprint retrospective meetings.

• Involved in various knowledge sharing, team building initiatives and building domain expertise.

• Worked at onsite client location Edinburgh, Scotland for a British

financial institution to automate end to end process for SLO-Exception Reports - MAF (Mortgage Account Fee) using Blue Prism.

• Involved requirement gathering, build, UAT, go live and supported operation team during deployment and go live, hyper care and provided project handover to client RPA team members.

• Production Support for HR and FSCM PeopleSoft applications, ensuring optimal performance and reliability.

• Installing, configuring, and maintaining PeopleSoft applications across various operating systems and PeopleTools versions.

• Implemented SSL in non-production environments, enhancing security and data integrity.

• Successfully applied tax updates for HRMS and facilitated FSCM application upgrades using PUM images, maintaining compliance and system currency.