Priyanka Sinha
Banking Ops Analyst, CS
Bengaluru
Summary
Conscientious Banking Ops Analyst with experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Grasps company initiatives quickly achieving store and personal goals. Swiftly adapts to shifting seasonal needs, demands and priorities. Communicates trends and recommendations to customers and provides feedback to management. Applies effective teamwork, customer and sales skills simultaneously.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
Work History
Banking Ops Analyst, CS
ANZ
Bengaluru
11.2021 - Current
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Responded to customer requests for products, services and company information.
- Responsible for analyzing, identifying and solving issue relating to the performance of the business operation.
Education
Bachelor of Commerce - Finance And Accounts
Shree Agrasain College
Kolkata 07.2018 - 09.2021
Higher Secondary (+2) - Finance And Accounts
Hind Motor High School
Kolkata 02.2016 - 03.2018
Madhyamik - Finance And Accounts
Hind Motor High School
Kolkata 01.2015 - 02.2016
Skills
Advanced Excel
Hobbies
Reading , Travelling , Swimming , Cooking ,Exploring Ideas and knowledge .
Declaration
I Ms. Priyanka Sinha hereby declare that all the details mentioned above are accurate to the best of my familiarity and confidence .
Timeline
Banking Ops Analyst, CS
ANZ
11.2021 - Current
Bachelor of Commerce - Finance And Accounts
Shree Agrasain College
07.2018 - 09.2021
Higher Secondary (+2) - Finance And Accounts
Hind Motor High School
02.2016 - 03.2018
Madhyamik - Finance And Accounts
Hind Motor High School
01.2015 - 02.2016
Similar Profiles
Hannah HammondHannah Hammond
Assistant Manager - Lending Client Services – Institutional and Natural Resources at ANZAssistant Manager - Lending Client Services – Institutional and Natural Resources at ANZ
Joanne HucklebridgeJoanne Hucklebridge
Lending Specialist at ANZLending Specialist at ANZ
Liendro BalaisLiendro Balais
Branch Manager at ANZBranch Manager at ANZ