Experienced and highly determined Product Manager passionate about developing innovative methods to drive sales. Specializes in leading teams through product design and distribution. Comfortable working in fast-paced and deadline-driven environment.
Overview
9
9
years of professional experience
Work History
Product Manager -Training & Capability Development
ICICI Bank
08.2023 - Current
Collaborated with sales, marketing, and support teams to launch products on time and within budget.
Prioritized roadmap in order to achieve product goals and metrics.
Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
Managed product demonstrations and testimonials for performance evaluation.
Solutions Manager
ICICI Bank
06.2021 - 08.2023
Aligned multi-teams efforts behind unified solution promotion strategies, creating overarching strategies for customer guidance and communication.
Helped customers choose solutions suited to specific business needs by offering insight into available product or service options.
Communications with customers and internal stakeholders.
Investigated product fault trends, analyzing negative feedback and returned product reports for evidence of problematic development and production practices.
Deputy Manager
Kotak Mahindra Bank
03.2020 - 04.2021
Introduced new methods, practices, and systems to reduce turnaround time.
Enhanced supervisory and leadership abilities by working closely with supervisor.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Compliance Officer
India Bulls Finance Limited
08.2018 - 02.2020
Managed practical action plans to respond to audit discoveries and compliance violations.
Implemented improvement initiatives to monitor and identify gaps in new and existing practices.
Identified, investigated and documented compliance violations and recommended corrective measures.
Relationship Manager
Shaadi.com
11.2017 - 08.2018
Achieved goals for sale of services and exceeded performance metrics for customer service.
Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
Built and maintained relationships with new and existing clients while providing high level of expertise.
Process Associate
GeBBS Healthcare Solutions
07.2014 - 05.2015
Handled billing and charge-related tasks for medical invoicing
Education
MBA - Human Resource
Master of Business Administration (MBA) in HR
03.2017
PGPM - Marketing
Post Graduate Program Management in Marketing
03.2017
Accounts And Business Management
Bachelor of Commerce (BCom)
03.2014
Skills
Business Development
Business Administration
Sales Strategies
Product Development
Critical Thinking
Competitive Analysis
Timeline
Product Manager -Training & Capability Development
<ul><li>- Working in Collaboration with the Central Quality team in the development of Quantitative checklists for Aggregate reports.</li><li>- Performing QR of Safety reports i.e, PADER, DSUR, PBRER and DSURs.</li><li>- Managing QR Team for Safety reports and acting as a training lead for Safety Writing Team.</li><li>- Prepared and Performed QC of the trackers for RSI project.</li><li>- Performed Quality review of cases in Argus database for VOQR project. Created error-free reports and other outputs according to tightly defined specifications to ensure timely reporting of assigned job to program management.</li><li>- Participating in weekly meetings on a regular basis to understand the client's requirement for a particular program and ensure that the team meets or exceeds the targets in terms of quality, quantity within the scope of time constraints</li><li>- Responsible for reviewing the SOPs, job aids as per program specific requirements.</li><li>- Acting as a subject matter expert and helping the team members with day-to-day trouble shooting activities.</li><li>- Signal detection and risk management plan authoring or other assigned PV related activities for client's product(s), per the regulations and SOPs when required.</li><li>- Exhibiting a growing awareness of program strategy and thinking capability alongside independence.</li><li>- Reviewing and providing solutions for issues relating to program delivery or escalating appropriately to the Team Lead / Program Lead as required.</li><li>- Providing standards for gathering information for use in trend analysis.</li><li>- Involved in people development in partnership with PDG leads.</li><li>- Ensuring that all training (internal training and client training) are successfully completed in a timely manner.</li></ul> at Syneos Health<ul><li>- Working in Collaboration with the Central Quality team in the development of Quantitative checklists for Aggregate reports.</li><li>- Performing QR of Safety reports i.e, PADER, DSUR, PBRER and DSURs.</li><li>- Managing QR Team for Safety reports and acting as a training lead for Safety Writing Team.</li><li>- Prepared and Performed QC of the trackers for RSI project.</li><li>- Performed Quality review of cases in Argus database for VOQR project. Created error-free reports and other outputs according to tightly defined specifications to ensure timely reporting of assigned job to program management.</li><li>- Participating in weekly meetings on a regular basis to understand the client's requirement for a particular program and ensure that the team meets or exceeds the targets in terms of quality, quantity within the scope of time constraints</li><li>- Responsible for reviewing the SOPs, job aids as per program specific requirements.</li><li>- Acting as a subject matter expert and helping the team members with day-to-day trouble shooting activities.</li><li>- Signal detection and risk management plan authoring or other assigned PV related activities for client's product(s), per the regulations and SOPs when required.</li><li>- Exhibiting a growing awareness of program strategy and thinking capability alongside independence.</li><li>- Reviewing and providing solutions for issues relating to program delivery or escalating appropriately to the Team Lead / Program Lead as required.</li><li>- Providing standards for gathering information for use in trend analysis.</li><li>- Involved in people development in partnership with PDG leads.</li><li>- Ensuring that all training (internal training and client training) are successfully completed in a timely manner.</li></ul> at Syneos Health
Manager-Training and Capability Development at Hewlett Packard Enterprise (HPE)Manager-Training and Capability Development at Hewlett Packard Enterprise (HPE)
Capability Development Consultant - Freelance at AssetPlus Mutual Fund DistributionCapability Development Consultant - Freelance at AssetPlus Mutual Fund Distribution
Senior Technical Product Manager - Air Conditioners / Training Head - Ref and AC at IFB Industries limitedSenior Technical Product Manager - Air Conditioners / Training Head - Ref and AC at IFB Industries limited