Deepa Danawadkar
Manager_Training And Capability Development
Bangalore
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work History
Manager-Training and Capability Development
Hewlett Packard Enterprise (HPE)
Bangalore
10.2020 - Current
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Created plans and communicated deadlines to complete projects on time.
- Resolved problems, improved operations and provided exceptional service.
- Onboarded new temps by entering employee information into systems.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Carried out day-to-day duties accurately and efficiently.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Server Training Solution Consultant
Hewlett Packard Enterprise (HPE)
Bangalore
08.2016 - 10.2020
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Worked flexible hours across night, weekend and holiday shifts.
- Increased customer satisfaction by resolving issues.
- Collaborated with team members to achieve target results.
Technical Support Engineer
Hewlett Packard Enterprise (HPE)
Bangalore
04.2007 - 08.2016
- Served as primary point of contact for support relating to owned solutions and products.
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
- Contributed to whitepapers, blogs and videos for marketing, sales and training.
- Documented faults and bugs for referral to development staff for use in updates.
Education
Bachelor in Engineering - Computer Science
St.Mary's High School
Belgaum 06.2001 - 07.2005
MBA - MBA in Business Analytics
Deakin University
Australia 11.2021 - Current
Skills
Business development and planning
Planning and development
Team building and development
Training and development background
Business development and retention
Staff development and training
Development and training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
MBA - MBA in Business Analytics
Deakin University
11.2021 - Current
Manager-Training and Capability Development
Hewlett Packard Enterprise (HPE)
10.2020 - Current
Server Training Solution Consultant
Hewlett Packard Enterprise (HPE)
08.2016 - 10.2020
Technical Support Engineer
Hewlett Packard Enterprise (HPE)
04.2007 - 08.2016
Bachelor in Engineering - Computer Science
St.Mary's High School
06.2001 - 07.2005