PRIYANKA T
Summary
Accomplished and detail-oriented professional with 8 years of experience in HR Technology and HR Administration. Recognizing the vital role of the HR department in any organization, the objective is to optimize workplace efficiency and effectiveness. Having dedicated a significant portion of the career to serving in Human Resources, there has been a recent transition into HR Technology. To support this shift, considerable time has been invested in acquiring knowledge and hands-on experience with various HR tools and technologies, specifically focusing on SAP SuccessFactors.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Subject Matter Expert
Bosch Global Software Technologies
01.2024 - 03.2025
- Handle and resolve 2nd level incidents/tickets in the Service Management Tool, based on priority and quality for the HR applications
- Preparation of training materials, provide training sessions whenever required
- Coordinate with other 1st level groups for consultation hours, best practices etc
- User Manual Documentation and FAQ Documentation
- KPI Tracking and Monthly Metrics Updating
- Regular alignments with relevant stakeholders for topics such as: Interfaces, Data Security etc
- Executed test scripts for configurations implemented in Success factor Employee central
- Performed testing of Role-Based Permissions (RBP) based on specific role requirements to ensure compliance with security and access control policies
- Managed Foundational Objects and Metadata Framework (MDF) to support business processes, ensuring efficient data management
- Customized People profiles using Manage Business Configurations
- Tracked issues and test results in the JIRA tool, updating the status
Process Lead
Capgemini Technology Services
04.2022 - 12.2024
- Creating and modifying position as per business requirements.
- Workflow administration of all processes (manual forward, withdrawal, add or removal of approver etc.)
- Foundation objects creation, modification & Upload.
- Creating SOPs for the end users & weekly meeting with stakeholders.
- Preparing SLA files on monthly basis.
- Validating employee Transfers and Promotions as per the event reason.
- Performing Monthly reports like KPI and employee Master.
Senior HR Coordinator
Cognizant Technology Solutions
11.2021 - 03.2022
- Will be receiving requirements and issues from employees in form of tickets in our self -customized ticketing tool
- Resetting Password for the employees
- Preparing salary calculation for Hourly/salaried employees based on the ticket requests
- Allocating tickets to the respective departments based on the ticket requests
Senior Payroll Professional
Sutherland Global Service
03.2020 - 10.2021
- Running Jamaican payroll for more than 10000 employees on biweekly basis (Both Hourly & Salaried Pay groups)
- Load the Manual inputs received from various HRBPs into the Payroll system
- Import the Time & Attendance data into the Payroll System from Kronos for Hourly employees Applicable Payments and Deductions will be added upon the input
- Bank information Updated into the Payroll system
- Run payroll reports (Payroll Register & Payroll Summary) and send it to the clients for approval
Process Associate (HR Admin)
Capgemini Technology Services
12.2016 - 02.2020
- Worked for Middle East around 40k staffs
- Validating and processing employee promotions, demotions, transfers & salary amendments
- Renewing employment contracts and entitlement validations
- Initiate staff number assignment for new employees
- Employee personal data changes including disciplinary actions and probations updates in SAP
Education
MBA - Finance
University of Madras
01.2018
B.com - corporate
D.R.B.C.C.C.Hindu college
01.2016
Skills
- Project Management skills
- Stakeholder Engagement
- Process optimization
- Efficiency Enhancement
- Collaborative Strategic Planning
Certification
- SAP SuccessFactors Employee Central
- Professional Scrum Master I
Accomplishments
- Outstanding Contribution Awards
- Rising Star Awards
Timeline
Subject Matter Expert
Bosch Global Software Technologies
01.2024 - 03.2025
Process Lead
Capgemini Technology Services
04.2022 - 12.2024
Senior HR Coordinator
Cognizant Technology Solutions
11.2021 - 03.2022
Senior Payroll Professional
Sutherland Global Service
03.2020 - 10.2021
Process Associate (HR Admin)
Capgemini Technology Services
12.2016 - 02.2020
B.com - corporate
D.R.B.C.C.C.Hindu college
MBA - Finance
University of Madras
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