Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Generic
Priyankar Sarkar

Priyankar Sarkar

QA–BA Lead
Kolkata

Summary

Experienced QA–BA Lead with a proven track record excelling in requirement elicitation and stakeholder management. Spearheaded UAT execution, reducing post-UAT defects by 30%. Expertise in CRM and IoT solutions, coupled with strong analytical skills, ensures alignment between business objectives and technical delivery.

Overview

11
11
years of professional experience
2
2
Certifications

Work History

QA–BA Lead

Infogain
06.2021 - Current

QA–BA Lead | Infogain

Client: HP (Sales CRM) | Nov 2022 – Oct 2025

· Led end-to-end QA and Business Analysis activities in Agile (Scrum) environment, translating business requirements into actionable user stories, driving sprint execution, and ensuring high-quality releases with minimal production defects.

· Collaborated with business stakeholders to clarify requirements, analyze gaps, and understand business logic.

· Prepared UAT scenarios, test cases, and coordinated environment readiness for end-to-end validation.

· Led UAT execution, defect management, and ensured smooth integration across CRM modules.

· Delivered a user-ready CRM solution aligned with business objectives through close coordination with BA, QA, and development teams.

Client: Heath Consultants Incorporated | Jun 2021 – Oct 2022

· Worked in a hybrid BA–QA role supporting cross-platform mobile and web applications for natural gas utility safety operations.

· Gathered, analyzed, and clarified requirements; prepared UAT scenarios and collaborated with business users for end-to-end validation.

· Led QA efforts for iOS and Android applications integrated with IoT devices, including RMLDs and BLE sensors.

· Conducted field-simulation testing, validated Bluetooth connectivity, and ensured accurate real-time data capture from devices.

· Managed regression cycles and defect tracking, reducing post-UAT defects by 30%.

· Delivered a stable, real-time reporting solution supporting field technicians and operational safety.

QA–BA Analyst

INSTITUTE OF EDUCATION & EXAMINATION MANAGEMENT PVT LTD
Kolkata
11.2019 - 04.2021
  • Collaborated closely with Business Analysts to understand and validate exam workflow digitization requirements.
  • Supported BA documentation activities, including workflow diagrams, functional clarifications, and interpretation of BRD/SRS documents.
  • Acted as a key liaison between business stakeholders, BA teams, development, and QA teams to ensure requirement clarity and alignment.
  • Owned UAT test design, execution, and client walkthrough sessions, ensuring business readiness.
  • Ensured end-to-end requirement traceability across multiple university platform rollouts, supporting successful deployments.

Software Test Engineer (QA–BA Support)

Tata Consultancy Services
Kolkata
06.2017 - 11.2019

Clint:TCS Internal

  • Performed end-to-end testing of web-based modules within the TCS BaNCS core banking platform, supporting enterprise-scale digital banking transformations.
  • Defined and owned the functional test strategy for Payments (domestic & international) and Deposits (CASA, Term, Recurring) modules, ensuring alignment with delivery timelines and quality benchmarks.
  • Prepared detailed test plans, scope definitions, effort estimations, schedules, and prioritized high-risk scenarios for focused validation.
  • Involved in requirement gathering, user story refinement, test case design, and defect management within Agile (Scrum) lifecycle.
  • Reviewed business requirements, functional specifications, and process flows to design comprehensive test cases and test data.
  • Led system integration testing (SIT), and supported user acceptance testing (UAT), and regression testing cycles.
  • Managed interface and end-to-end testing, defect triage, root cause analysis, and coordination with development teams.
  • Ensured compliance with banking and regulatory standards, including AML, KYC, and transaction monitoring requirements.

Jr. Software Test Engineer

SilverTouch Technology
08.2015 - 05.2017

Clint:HT Drinks

  • Provided QA support across multiple testing projects, including e-commerce platforms, ensuring high-quality and reliable releases.
  • Performed requirement analysis, test planning, and test execution across diverse applications.
  • Supported teams in designing comprehensive test cases aligned with business and functional requirements.
  • Executed functional, regression, and integration testing across web and mobile environments.
  • Contributed to consistent, high-quality releases through thorough validation and adherence to QA best practices.

Education

Master of Computer Applications - Computer Applications

Haldia Institute of Technology
Haldia, India
04.2001 -

Bachelor of Computer Applications -

Punjab Technical University (PTU)
04.2001 -

Skills

QA–BA Hybrid Expertise: Requirement elicitation, clarification, and functional analysis

Business Analysis: BRD/SRS interpretation, user story refinement, acceptance criteria review

Process Modeling: AS-IS / TO-BE mapping, gap analysis, workflow design and validation

Agile Delivery: Sprint planning, backlog grooming, SIT/UAT coordination, defect triage

Stakeholder Management: Business–technology alignment, UAT walkthroughs, requirement traceability

Technical QA: API testing, data mapping, SQL validation, RTM creation

Domain Expertise: CRM, IoT, Core Banking, Insurance, EdTech

Software

Project Management:JIRA, Azure DevOps (Test Planning, Release Tracking), HP ALM / Quality Center, TestRail, Bugzilla

Reporting Dashboarding:JIRA Dashboards, Power BI, Excel (Pivot, Charts), Jasper Reports

API Testing Tools:Postman, Swagger

Database Technologies:MySQL, IBM DB2

Certification

ISTQB

Timeline

QA–BA Lead

Infogain
06.2021 - Current

QA–BA Analyst

INSTITUTE OF EDUCATION & EXAMINATION MANAGEMENT PVT LTD
11.2019 - 04.2021

Software Test Engineer (QA–BA Support)

Tata Consultancy Services
06.2017 - 11.2019

Jr. Software Test Engineer

SilverTouch Technology
08.2015 - 05.2017

Master of Computer Applications - Computer Applications

Haldia Institute of Technology
04.2001 -

Bachelor of Computer Applications -

Punjab Technical University (PTU)
04.2001 -
Priyankar SarkarQA–BA Lead