PRIYANSHU SRIVASTAVA
Bhayandar,India
Summary
Accomplished in elevating business relationships and revenue growth. Recognised for structuring innovative financial solutions, cross-border and Inland trade solutions in enhancing portfolios. My expertise is in process improvement, trade product and credit knowledge consistently drives my growth. Forward-thinking manager with comprehensive experience in trading, working capital loans. trade compliance, TReDS discounting and overall management, including MSMES, Large corporates, MNCS PSUS, Large financial institutions, and NBFCS. I bring outstanding problem-solving and abilities, paired with in-depth knowledge of policy and procedures. Polished in evaluating and overseeing key projects. Looking for a new role where hard work and dedication will be highly valued.
Overview
6
6
years of professional experience
Work History
Assistant Relationship Manager
Receivable Exchange Of India Ltd
Mumbai
05.2023 - Current
- Assisted with the onboarding of new financial institutions by guiding the process.
- Researched market conditions for potential new customers and prospects.
- Collaborated with team members across multiple departments to achieve common goals.
- Assisted Financial Institutions in handling customer inquiries and resolving issues.
- Managed portfolio of client accounts, ensuring high levels of satisfaction and loyalty.
- Evaluated the creditworthiness of potential customers based on financial statements and credit reports.
- Maintained in-depth knowledge of market trends and competitor activities to advise clients effectively.
- Conducted regular client meetings to assess progress, discuss growth opportunities, and address concerns.
- Managed daily operations including scheduling appointments, coordinating meetings and preparing agendas.
- Managed relationships with Clients, bankers and NBFCS
- Developed and delivered presentations to internal and external stakeholders.
- Collaborated with other departments to resolve bank and customer complaints or issues.
- Provided training sessions for Banks, Corporate and Staff members on the TReDS platform.
- Participated in team meetings to discuss current trends in banking operations.
Customer Due Diligence (CDD) Analyst
Blenheim Chalcot IT Services Private Limited
Mumbai, India
06.2022 - 02.2023
- Good understanding of FATCA and EDR.
- PEP Checks & Adverse Media.
- Screening and Sanctions
- CDD of Low, Medium, and High-Risk clients is reviewed periodically.
- Worked on World-Check, Orbus, Open Corporates, Company House, and Comply Advantage.
- Trained new joiners on client onboarding and CDD of Individual clients.
- Good knowledge of UK Compliance.
- Interacted with clients via email.
- Interacted with UK Heads for daily business updates.
- Maintained database of clients onboarded, CDD of Individuals, and Entities.
Bank Advisor
Concentrix, JP Morgan & Chase
Mumbai, India
11.2021 - 06.2022
- Monitored daily debit card transactions, online banking, and fraud checks.
- Settled Overdraft Accounts and Debit Card issues.
- Assisted in KYC, and other documents and would perform Background verification of individuals and Entities.
- Solved clients' queries by telephone calls and emails.
- Completed thorough documentation for each inquiry.
- Analysed legal documents and identified pertinent issues for clients.
- Communicated with clients and collected information to research cases and prepare settlement offers.
- Minimised risk exposure through careful advice on business operations and strategic plans.
- Answered 115+ telephone calls per day.
- Set appointments with field teams to carry out service changes or deliver new products.
International Customer Service Representative
FedEx Logistics Private Limited
Mumbai, India
11.2019 - 11.2021
- Assisted in KYC, and other documents and would perform Background Verification of individuals and shipping companies.
- Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
- Scheduled pickups and deliveries.
- Coordinated with the Customs Clearance Operation Team.
- Coordinated via email with customers and office staff.
- Maintained excellent working relations with numerous external clients and provided timely quotes and shipping information.
- Managed 110+ daily calls.
- Managed orders, cancellations, and escalations.
- Managed high-volume customer queries simultaneously through effective multitasking.
- Boosted monthly sales revenue by skillfully promoting diverse product and service options.
Content Digitizer
Barrier Break Solutions Private Limited
Mumbai, India
05.2019 - 11.2019
- Aligned headlines and paragraphs of magazines and books.
- Worked on Adobe Acrobat Reader.
- Tag and convert literature on Adobe Acrobat Reader.
- Maintained a day-to-day database of clients on Excel.
- Coordinated with clients daily, via emails and calls.
Education
MBA - Marketing
Maharashtra Institute of Technology
Mumbai, Maharashtra 08.2023 -
Diploma - Anti-Money Laundering
MOD Academy
Mumbai, Maharashtra 06.2022 - 07.2022
Bachelor of Commerce - Commerce
Abhinav Degree College of Arts, and Commerce.
Mumbai, Maharashtra 04.2016 - 03.2019
12th - Commerce
Reena Mehta College of Arts, Commerce and Science
Mumbai, Maharashtra 04.2015 - 03.2016
10th - ICSE Board
Riverside Academy
Lucknow, Uttar Pradesh 04.2014 - 03.2015
Skills
- Good Excel knowledge
- Portfolio management
- Product Presentation and training
- Supply chain financing
- Good analysis, Financials
- Domestic and cross-border trade finance
- Onboarding of Financial institutions and corporates
- Worked on portals like Probe, Screener, MCA, Zauba Corp, Corpository, and Accumn
- Good knowledge of CRIF, CRILIC, CIBIL, and RFA
- Know how to study the rating report of the corporations
- Good knowledge of rating agencies and factors involved
- Good understanding of Document collections, LC and BG
- Good understanding of Incoterms, types of Payments, FEMA
- Good understanding of domestic, UK Compliance and Trade compliance
- Client Onboarding (end-to-end)
- Onboarding of Individuals and Entities
- Global KYC Checks and Customer Due Diligence CDD of Individuals and Entities
- Good understanding of FATCA and EDR
- PEP Checks and Adverse Media
- Screening and Sanctions
- CDD of Low and Medium clients is reviewed periodically
- Worked on World-Check, Orbus, Open Corporates, Company House, and Comply Advantage
Languages
English
Fluent
Hindi
Fluent
Accomplishments
- Ranked 1st in International CSR for generating the highest leads at FedEx.
- Stood 1st continuously three times as a Bank Advisor for providing the best services to the clients at JP Morgan & Chase.
- Awarded as the Student of the Year at my graduation.
- Gold medalist in Economics in 10th standard (ICSE Board).
- Stood 2nd Group Dance competition at Bapista College.
- Stood 2nd in Athletics in all formats at the Inter-school competition.
- Awarded as the Best Goalkeeper at the Inter-school competition.
- Awarded the Best Boxer at the Inter-school competition.
Timeline
MBA - Marketing
Maharashtra Institute of Technology
08.2023 -
Assistant Relationship Manager
Receivable Exchange Of India Ltd
05.2023 - Current
Customer Due Diligence (CDD) Analyst
Blenheim Chalcot IT Services Private Limited
06.2022 - 02.2023
Diploma - Anti-Money Laundering
MOD Academy
06.2022 - 07.2022
Bank Advisor
Concentrix, JP Morgan & Chase
11.2021 - 06.2022
International Customer Service Representative
FedEx Logistics Private Limited
11.2019 - 11.2021
Content Digitizer
Barrier Break Solutions Private Limited
05.2019 - 11.2019
Bachelor of Commerce - Commerce
Abhinav Degree College of Arts, and Commerce.
04.2016 - 03.2019
12th - Commerce
Reena Mehta College of Arts, Commerce and Science
04.2015 - 03.2016
10th - ICSE Board
Riverside Academy
04.2014 - 03.2015
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