Priyaranjan Rath
Mumbai
Summary
Accomplished product manager with over 13 years of experience driving digital payment innovations at the National Payments Corporation of India (NPCI), specializing in large-scale payment ecosystems such as NFS (National Financial Switch), UPI (Unified Payments Interface), RuPay and IMPS. Proven expertise in product strategy, stakeholder management, and end-to-end product lifecycle execution, leveraging deep domain knowledge to launch and enhance market-leading payment solutions. Adept at leading cross-functional teams, ensuring robust compliance, and delivering impactful solutions that foster financial inclusion and transform the digital payments landscape in India.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Senior Product Manager
National Payment Corporation of India (NPCI)
Mumbai
07.2024 - Current
- Responsible for managing and driving existing NFS products, including UPI-based digital transactions, ensuring seamless operations and ongoing enhancements.
- Collaborates with cross-functional teams such as production, operations, and product build teams to develop robust product roadmaps and oversee new implementations.
- Releases Business Requirement Documents (BRD) and Product Requirement Documents (PRD) for both existing and new product requirements, covering solutioning, design, development, and testing.
- Gathers and analyzes customer feedback to inform product enhancements and prioritize user-centric improvements.
- Manages the full product lifecycle from conceptualization to launch, ensuring timely delivery and alignment with strategic objectives.
- Performs data-driven analysis to monitor product performance, interpret KPIs, and identify necessary corrective measures for optimization.
- Leads the release of operating circulars for new implementations or modifications, keeping stakeholders updated about changes.
- Maintains accountability for updating regulators (RBI) and internal stakeholders regarding product performance reporting and future roadmaps.
- Supports internal and external auditors to perform product audits, adhere to regulatory requirements, and guarantee product integrity.
Senior Technical Support Specialist
NCR Corporation India Pvt Ltd
Mumbai
02.2012 - 06.2024
- Supported the APAC countries and Provided technical support for NCR products and services to enhance customer satisfaction.
- Diagnosed and resolved software and hardware issues in different products in a timely manner.
- Collaborated with engineering and software developer teams to identify and escalate product defects.
- Developed training materials to educate customers on system features and usage.
- Analysed and resolved different digital payment frauds in NCR products.
- Worked as Team Leader and handled 15+ member teams for field operations and services.
Education
Certified Card Payment System Professional (CCPSP) -
Excelcert
08.2025 - 08.2025
MBA - Operations Management
Jaipur National University
Rajasthan 04.2014 - 06.2016
Bachelor of Technology -
Biju Patnaik University of Technology
Bhubaneswar 04.2007 - 06.2011
Skills
- Scrum Product Owner
- Product lifecycle management
- UPI (Unified Payment Interface)
- Card Payment System
- Application Programming Interfaces (APIs)
- Message Standard (ISO8583, ISO20022, NPCI Common Code (XML Message)
- Business requirement documentation
- Data analysis
- PostgreeSQL
- PowerBI
- JIRA
Languages
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Certification
- Scrum Product Owner certification
- Payment Gateway and QR Code Payment
- The complete SQL Bootcamp
- ISO20022
Timeline
Certified Card Payment System Professional (CCPSP) -
Excelcert
08.2025 - 08.2025
Senior Product Manager
National Payment Corporation of India (NPCI)
07.2024 - Current
MBA - Operations Management
Jaipur National University
04.2014 - 06.2016
Senior Technical Support Specialist
NCR Corporation India Pvt Ltd
02.2012 - 06.2024
Bachelor of Technology -
Biju Patnaik University of Technology
04.2007 - 06.2011