Senior Analyst
- Agreed and worked with Customer resolution on incidents on access Management, Process improvement, Accepted transfers / elevations, Resolved escalated Incidents, Process performance management
To succeed in an environment of growth and excellence and earn a job which provides me job satisfaction and self-development and help me achieve personal as well as organizational goals. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Working as a Senior Analyst in HCL Technologies Ltd from March 2019 to till date. Attended Six Months "HCL Training Programme" from September 2018 to March 2019.
To succeed in an environment of growth and excellence and earn a job which provides me job satisfaction and self-development and help me achieve personal as well as organizational goals.
I hereby confirm that all the above Information is true and best of my knowledge and belief.
Received best performer award.